"This item cannot be shipped to your selected delivery location. Please choose a different delivery location."
Hi,
I having a bit of a trouble selling here on amazon. I think i have the correct configuration of my account but as i am in Portugal and there is no amazon.pt i can have missed something.
My account is now as individual and i can’t control the shipping value at all. Amazon sets free shipping in one country’s site, in other puts a value that wasn’t chosen by me,… i had to cancell some orders because i have put a price on amazon.uk and i didn’t know that the product would be available in all other sites too. But the shipping cost was zero…
In adition to the help i need to make my own configuration of the shipping cost, i have put shipping worldwide but my items say “This item cannot be shipped to your selected delivery location. Please choose a different delivery location.”.
What am i doing wrong? Where do i have to go to change the definitions of shippment?
Thank you
"This item cannot be shipped to your selected delivery location. Please choose a different delivery location."
Hi,
I having a bit of a trouble selling here on amazon. I think i have the correct configuration of my account but as i am in Portugal and there is no amazon.pt i can have missed something.
My account is now as individual and i can’t control the shipping value at all. Amazon sets free shipping in one country’s site, in other puts a value that wasn’t chosen by me,… i had to cancell some orders because i have put a price on amazon.uk and i didn’t know that the product would be available in all other sites too. But the shipping cost was zero…
In adition to the help i need to make my own configuration of the shipping cost, i have put shipping worldwide but my items say “This item cannot be shipped to your selected delivery location. Please choose a different delivery location.”.
What am i doing wrong? Where do i have to go to change the definitions of shippment?
Thank you
0 replies
Seller_7VbclcPFFRTnc
So you are listing as fbm on .co.uk trying to ship to UK or Portugal ?
Seller_NoMNQDGnEW5Bx
Are you sending DDP as £4.48 postage isn’t going to cover that?
Seller_iJL13NLybUYIy
I used to see that but not anymore, it simply disapeared and amazon set the price of my shipping
Seller_NoMNQDGnEW5Bx
I understand amazon set that but you still want to make a profit and if it costs twice that to post DDP is it worth it?
Seller_iJL13NLybUYIy
Ok, i will end my authorizations to list the brands i want and i will switch to a professional account. Thank you so much to all that helped.
Yes, i understand
Seller_iJL13NLybUYIy
I have received the support answer:
Hello from Amazon Selling Partner Support,
I understand that you have questions about shipping settings.
Please be advised that you need to first upgrade into professional selling plan, then you will be able to edit the shipping rates.
I will provide some useful information below for you to review.
*Set Shipping Rates
https://sellercentral-europe.amazon.com/gp/help/G35011?referral=A31KF3QP6ZEYOP_A3SVPRW2TT8IZB
*Selling plans
https://sellercentral-europe.amazon.com/gp/help/G64491?referral=A31KF3QP6ZEYOP_A3SVPRW2TT8IZB
Please let us know how we did.
Seller_DROodOAYHftnc
Do you mean you have an Individual Seller Account, and not a Business Seller account ?
If tou are a business you must have a Business account.
Also, to be able to set your own shipping rates you need to be on the Professional Selling Plan (£30 a month fee).
Seller_BS5lg2keRs2QO
My advice would be to put every site on holiday mode until you have resolved the issue and understand the exact costs of posting things internationally the way Amazon currently wants it done.
Better to miss out on sales whilst you do your planning than lose your account from cancelling too many orders / making a loss.
Seller_eQHVZA2mxkNR6
Have you registered for VAT in the UK?
