A few weeks ago, many of us were hit with overcharges on Evri labels purchased through Buy Shipping.

While we’ve received some refunds, we're still missing a number of adjustments — and despite multiple cases with Seller Support, we're going around in circles.

To make things more confusing, more overcharges have appeared again today, which suggests the issue has not actually been resolved.

This is especially frustrating given that @Ezra_Amazon posted the following in another thread:

“The issue was caused by a technical error on Evri's side, which resulted in duplicate billing entries. We can confirm that this issue has now been resolved. As of 27 May 2025, all impacted seller accounts have been credited accordingly, and no further action is required from your side.”

“Evri has also implemented technical safeguards to prevent this from happening again in the future. If you believe your account is still impacted, we recommend opening a case with Seller Support for further investigation.”

So far, Seller Support insists that all charges are correct or tells us to take it up with Evri — even when the transaction is just a standalone negative “Adjustment” with no original label charge to match.