VAT Registration invalid
Hi there,
I’m having a bit of an issue, one i’ve never had before. My UK VAT number is being rejected and i’m struggling to get it fixed by seller support.
Background:
My VAT number became active Feb 1st and I raised my prices to collect VAT. My vat number didn’t show up on the gov checker for 6 days after my VAT certificate was issued and I was required to pay VAT. During this time I attempted to enter my VAT number and it was rejected (Amazon uses an online checker to verify VAT numbers). Now my VAT number is showing active on the govt checker, the addresses and the company name match. In my opinion, due to the fact the number had been rejected in the past it is now rejected automatically. Either that or Amazons VAT checker takes longer than the govt checker to include a VAT number, this is possible as it has only shown on the Govt checker in the past 2 hours.
Has anyone experienced this and can shed some info on how I can speed up getting this fixed?
VAT Registration invalid
Hi there,
I’m having a bit of an issue, one i’ve never had before. My UK VAT number is being rejected and i’m struggling to get it fixed by seller support.
Background:
My VAT number became active Feb 1st and I raised my prices to collect VAT. My vat number didn’t show up on the gov checker for 6 days after my VAT certificate was issued and I was required to pay VAT. During this time I attempted to enter my VAT number and it was rejected (Amazon uses an online checker to verify VAT numbers). Now my VAT number is showing active on the govt checker, the addresses and the company name match. In my opinion, due to the fact the number had been rejected in the past it is now rejected automatically. Either that or Amazons VAT checker takes longer than the govt checker to include a VAT number, this is possible as it has only shown on the Govt checker in the past 2 hours.
Has anyone experienced this and can shed some info on how I can speed up getting this fixed?
Seller_8IYTW1LPZFPUG
I did receive the reply after emailing vat-number-appeals@amazon.com - There seems to be occasions when Amazons system automatically rejects VAT numbers that are currently active, but have been rejected by the system in the past. In my case because I entered my VAT number before it showed as active on the VIES VAT database. Due to changes in how VAT numbers are processed it now takes up to 8 days after you receive your VAT number before it shows as active on this database. If the system is automatically rejecting your number email the above address and have a human manually enter your number on the backend.
I don’t yet know if this will work for me but I will report back.
0 replies
Seller_esvgLzKXw2YAl
It may simply be due to the way you have entered your vat number.
I think from memory, that you have to include the GB in front of the number, but it may be the other way around.
Winston_Amazon
Hey @Apex_Design_Crafts,
Have you managed to get this issue resolved?
Seller_8IYTW1LPZFPUG
Thank you, I was panicking a little bit.
