Inquiry About Virtual Identity Verification Status
Hello,
I completed a virtual identity verification for my account on October 1, 2024. On October 3, 2024, I received an email stating, "Thank you for completing your virtual identity verification. We would love to hear about your experience through a quick survey. It will take less than 2 minutes, and your feedback will help us create a better experience for our customers."
However, the email did not specify whether my virtual identity verification was successfully approved or if any further steps are required. To ensure compliance and clarity, I kindly request your assistance in confirming the current status of my virtual identity verification.
Your guidance on this matter would be greatly appreciated. If any additional information or documents are required from my end, please let me know, and I will be happy to provide them promptly.
I have opened a case regarding this matter.
Case ID: 16337690471
Thank you for your time and support. I look forward to your response.
Best regards,
ABDULGANI
0 replies
Atlas_Amazon
Hello @Seller_ylsOPAxqKeEyw
Case ID: 16337690471
Thank you for the information provided regarding the issues on the account. I understand that you were looking to understand the status of the review that you completed. I did review the case and did confirm with another team that the account issues appear to have been resolved. Can you confirm if you are also seeing this?
Any other updates you might have should have been provided to this thread for continued support.
Best,
Atlas
