Hi all,

I occur issue when listing my first product.

I trying to list UNBRANDED/ GENERIC product on Amazon. I bought it from China and trying to stick my GTIN to it.

This item its not sold on Amazon so i tried to create listing for Generic, unbranded product. I did create barcode in GS1 but its shows me 8572 error so contacted with support. They asked me to provide some details like GS1 certificate, manufacturer name etc. i did provide all but they asking for one more thing which is quote:

" Proof stating that the Brand which you are using is affiliated with the UPC/EAN owner. This can be in any one of the below forms:

a. Document showcasing copyright, trademark or website which displays your products or brand and its relationship with the UPC/EAN owner. (We only consider official websites owned by the brand, manufacturer or the UPC/EAN owner – the affiliation should be clearly called out)

b. A copy of a letter or legal agreement from the manufacturer, or brand stating that the UPC/EAN(s) you are using to list this product is valid and owned by them OR that you are allowed to use your own UPC/EAN(s) to sell unique products with their brand.

c. The letter should establish that there is a relationship between the barcode owner associated with your prefix and the brand. The email or letter must also include the point of contact at the brand or manufacturer that Amazon can contact to verify. This can be found in the footer of the email or indicated in the text."

My question is how i can provide any of these if i dont have brand and my product its unbranded generic? I tried to explain it to Amazon but seems im talking with bot on this stage. Can please someone advise what should i do? Do i need to still provide above if i trying to list generic product?

Thanks in advance for help.