How to cancel removal orders ? Need Help urgently on this.
Amazon created a disposal order of 150 units of perfectly good product. Now, these orders still show me the option of "cancel". I clicked cancel button for many times but the status still shows pending.
I submitted several cases to Seller Support and they are not able to handle my issue. Right now all these perfectly good inventory are still in pending status. Can someone from the Forum or Amazon team help me resolve this issue ASAP.
How to cancel removal orders ? Need Help urgently on this.
Amazon created a disposal order of 150 units of perfectly good product. Now, these orders still show me the option of "cancel". I clicked cancel button for many times but the status still shows pending.
I submitted several cases to Seller Support and they are not able to handle my issue. Right now all these perfectly good inventory are still in pending status. Can someone from the Forum or Amazon team help me resolve this issue ASAP.
0 replies
Jameson_Amazon
Hi @Seller_Jyipilxyr1slC,
Thank you for reaching out on the Seller Forums!
When inventory that is in a fulfillment center is not in sellable condition, its status changes to unfulfillable and it is set aside and must be removed from the FBA network. If you have not previously configured a removal preference, your items are disposed at Amazon’s earliest discretion based on capacity, including immediately after returns evaluation. Please note that you will not be able to cancel a required removal order once it is created.
To avoid the disposal of a required removal from potentially happening again, you may want to consider configuring your removal preferences using the Automated unfulfillable settings.
For more information and best practices on this process, I'd encourage you to read through the Remove inventory automatically help page.
Although this is unfortunately not the answer you were hoping for, I do hope that it provided a bit more context on the process.
If you have any additional questions, please let me know.
All the best,
Jameson