Error 5995
Does anyone know how get around listing a book when you get the following error:
'You may not change the brand name on this ASIN. Use the brand name currently shown on the ASIN detail page. If you believe you are using the correct brand name, contact Selling Partner Support and mention error code 5995'
I've have this on another book I tried to list, so far support have been of no help at all.
Thanks
0 replies
Seller_mxez2L8QjE6WW
I get this all the time. I think it happens when - for example - you list an English edition of a title and the ASIN is for the US edition. Just another example of poor programming by people who don't know a thing about books. As for SS..... I tried to get the title 'Sos-title unknown' to the correct title. Very straightforward, you'd think. No. Utterly futile & a waste of time.
Ezra_Amazon
Hello @Seller_LuYhHUTrasMP7,
Appreciate your message.
The error 5995 occurs when the brand name you provided doesn't match what's already on our product detail page.
Have you contacted seller support regarding this?
Best regards, Ezra
