Account deactivated: several calls and written plans submitted but it seems no one at Amazon reads
Hello,
I am a new seller, and my account got deactivated due to some sellers complaining of policy violation. I called Amazon several times and was advised to submit a plan. I submitted detailed plans but it seems no one reads them and I get a generic refusal asking for same details every time. I have explained in detail in my plan how the mistake/error happened. Please can someone help, please at least read my submissions and then take an informed decision. Thanks
Account deactivated: several calls and written plans submitted but it seems no one at Amazon reads
Hello,
I am a new seller, and my account got deactivated due to some sellers complaining of policy violation. I called Amazon several times and was advised to submit a plan. I submitted detailed plans but it seems no one reads them and I get a generic refusal asking for same details every time. I have explained in detail in my plan how the mistake/error happened. Please can someone help, please at least read my submissions and then take an informed decision. Thanks
0 replies
Seller_k2X0L9mVRT0pW
we are just fellow sellers not Amazon. If you want advice you need to post the deactivation notice and your last response/plan.
Seller_gpqqZ5FYuNK50
It’s really hard now to reactivate it I have been trying for 13 weeks now just submitted my 16th appeal next Wednesday would have been 60 days since my mediation request so hopefully a positive outcome then