BUY BOX GLITCHING CONSISTENTLY!
buy box is broken again . Many sellers complaining about low sales or no sales. ALL ASIN WENT TO "NOT ELIGIBLE" OVERNIGHT . ALL PERFECT METRICS, .Amazon reps NEED to step in and MAKE ticket in to IT to fix asap .This is RIDICULOUS that this happens every other month .
BUY BOX GLITCHING CONSISTENTLY!
buy box is broken again . Many sellers complaining about low sales or no sales. ALL ASIN WENT TO "NOT ELIGIBLE" OVERNIGHT . ALL PERFECT METRICS, .Amazon reps NEED to step in and MAKE ticket in to IT to fix asap .This is RIDICULOUS that this happens every other month .
27 replies
Seller_OvL8C4BJWiuS9
You are not guaranteed the buy box, ever. It's not a glitch, it's Amazon shuffling the chance to other sellers.
Seller_nZbHPbEZTNc4p
You need to set your third party repricer to undercut by a determined amount. I had to do this adjustment back when the buybox "glitched" in the summer of 2020. I use a price cycling rule in which I undercut my competitors. Before the "glitch", I could match the buy box and get an equal share of sales. After the "glitch", matching the buy box did not allow me to get many sales. However me undercutting the price with an oscillating rule has allowed me to dominate the Buy Box ever since I made the change in 2020.
Seller_32etRjIwqBYcJ
Happens to me constantly. Perfect account metrics and lost eligibility to all my ASINS AND I'm the only seller of my main product.
Seller_M4NWRaRnU1uDM
This is an obvious issue because it is even affecting FBA listings which are automatically eligible to be the featured offer. This has been going on for about a year and three months non-stop.
Seller_68lfBsI2wf0K2
JUST DELTED 1 ASIN , TEN REENTERED IT, GUESS WHAT ?
IT IS NOW ELIGIBLE!!!!!
THE SYTEM IS BROKEN!! TELL IT TO FIX IT. IT WOULD HELP THE ENTIRE SELLERS COMMUNITY
Seller_GTYFS2sbmyQuL
I also have strange buybox metrics sometimes. I am the only seller of my product, as we make everything in store and do not wholesale our products.
Yet some days, like yesterday, I only got 60% of the buybox for my product views. How does that make sense?
Seller_PlOvQOWRnCAVo
I’ve noticed this same issue. I went 3 months with all 100 different items and my buy box percentage was 0. Even when I was getting some buy boxes. It seemed to have fixed itself but now over the past week seems like it’s starting again. Sales are at $0 again. I know some people say fix this or that, but NO, there is an actual on and off problem with the buy box.!
Seller_keSnEDesLFVwv
You need a better title. Half of the resonses that you get do not addess the issue.
Put ELIGIBILITY in the title. This may require starting a new thread.
