Associated with other Amazon accounts
Hi all
About 18 months ago I signed up for an Amazon seller account on Amazon UK, at the time I was forced to register seller accounts in other Amazon marketplaces too.
Then my account get's deactivated because I was found to be 'associated with other accounts'.
I have send umpteen messages to support, and send 'submissions' but it seems like every answer I get is from a bot.
There seems not be no way to actually contact a human at Amazon support.
Any suggestions as to what I can try?
Thanjs
Associated with other Amazon accounts
Hi all
About 18 months ago I signed up for an Amazon seller account on Amazon UK, at the time I was forced to register seller accounts in other Amazon marketplaces too.
Then my account get's deactivated because I was found to be 'associated with other accounts'.
I have send umpteen messages to support, and send 'submissions' but it seems like every answer I get is from a bot.
There seems not be no way to actually contact a human at Amazon support.
Any suggestions as to what I can try?
Thanjs
24 replies
Seller_k2X0L9mVRT0pW
what do you mean you were forced to open other accounts too?? There is one account covering Uk/eu countries. You cannot open just a Uk account (this stopped many years ago).
Seller_Rng2eNj959Gng
Hi
Last time I tried to solve this issue I put all my countries into 'holiday mode' and that seemed to have triggered a document request. I now have the document available but the request has gone.
My account has been deactivated for over a year and there seems to be zero customer support.
If there's a customer support agent available in these forums then please reply
Thanks
Spencer_Amazon
Hello @Seller_Rng2eNj959Gng,
I am Spencer with Amazon.
I checked with our partner team and currently your case is under review.
Regards, Spencer
Seller_Rng2eNj959Gng
Ok I didn't read your message Spencer.
I know that my case is under review, It's been like that about times already.
This review doesn't appear to be carried out by a human, and the result will be the same as the last 20 times.
So, I am asking you....how do I speak to someone at Amazon?
Seller_Rng2eNj959Gng
This is what I am dealing with:
When I ask for a review I am given two choices, neither of which apply to my situation so I cannot answer accurately.
Round and round in circles
Spencer_Amazon
Hello @Seller_Rng2eNj959Gng,
I am working with different partner teams to see how we can help you.
We stay in touch.
Regards, Spencer
Seller_Rng2eNj959Gng
Spencer, can you tell me how to lodge a complaint please?
Associated with other Amazon accounts
Hi all
About 18 months ago I signed up for an Amazon seller account on Amazon UK, at the time I was forced to register seller accounts in other Amazon marketplaces too.
Then my account get's deactivated because I was found to be 'associated with other accounts'.
I have send umpteen messages to support, and send 'submissions' but it seems like every answer I get is from a bot.
There seems not be no way to actually contact a human at Amazon support.
Any suggestions as to what I can try?
Thanjs
Associated with other Amazon accounts
Hi all
About 18 months ago I signed up for an Amazon seller account on Amazon UK, at the time I was forced to register seller accounts in other Amazon marketplaces too.
Then my account get's deactivated because I was found to be 'associated with other accounts'.
I have send umpteen messages to support, and send 'submissions' but it seems like every answer I get is from a bot.
There seems not be no way to actually contact a human at Amazon support.
Any suggestions as to what I can try?
Thanjs
Associated with other Amazon accounts
Hi all
About 18 months ago I signed up for an Amazon seller account on Amazon UK, at the time I was forced to register seller accounts in other Amazon marketplaces too.
Then my account get's deactivated because I was found to be 'associated with other accounts'.
I have send umpteen messages to support, and send 'submissions' but it seems like every answer I get is from a bot.
There seems not be no way to actually contact a human at Amazon support.
Any suggestions as to what I can try?
Thanjs
24 replies
24 replies
Seller_k2X0L9mVRT0pW
what do you mean you were forced to open other accounts too?? There is one account covering Uk/eu countries. You cannot open just a Uk account (this stopped many years ago).
Seller_Rng2eNj959Gng
Hi
Last time I tried to solve this issue I put all my countries into 'holiday mode' and that seemed to have triggered a document request. I now have the document available but the request has gone.
My account has been deactivated for over a year and there seems to be zero customer support.
If there's a customer support agent available in these forums then please reply
Thanks
Spencer_Amazon
Hello @Seller_Rng2eNj959Gng,
I am Spencer with Amazon.
I checked with our partner team and currently your case is under review.
Regards, Spencer
Seller_Rng2eNj959Gng
Ok I didn't read your message Spencer.
I know that my case is under review, It's been like that about times already.
This review doesn't appear to be carried out by a human, and the result will be the same as the last 20 times.
So, I am asking you....how do I speak to someone at Amazon?
Seller_Rng2eNj959Gng
This is what I am dealing with:
When I ask for a review I am given two choices, neither of which apply to my situation so I cannot answer accurately.
Round and round in circles
Spencer_Amazon
Hello @Seller_Rng2eNj959Gng,
I am working with different partner teams to see how we can help you.
We stay in touch.
Regards, Spencer
Seller_Rng2eNj959Gng
Spencer, can you tell me how to lodge a complaint please?
Seller_k2X0L9mVRT0pW
what do you mean you were forced to open other accounts too?? There is one account covering Uk/eu countries. You cannot open just a Uk account (this stopped many years ago).
Seller_k2X0L9mVRT0pW
what do you mean you were forced to open other accounts too?? There is one account covering Uk/eu countries. You cannot open just a Uk account (this stopped many years ago).
Seller_Rng2eNj959Gng
Hi
Last time I tried to solve this issue I put all my countries into 'holiday mode' and that seemed to have triggered a document request. I now have the document available but the request has gone.
My account has been deactivated for over a year and there seems to be zero customer support.
If there's a customer support agent available in these forums then please reply
Thanks
Seller_Rng2eNj959Gng
Hi
Last time I tried to solve this issue I put all my countries into 'holiday mode' and that seemed to have triggered a document request. I now have the document available but the request has gone.
My account has been deactivated for over a year and there seems to be zero customer support.
If there's a customer support agent available in these forums then please reply
Thanks
Spencer_Amazon
Hello @Seller_Rng2eNj959Gng,
I am Spencer with Amazon.
I checked with our partner team and currently your case is under review.
Regards, Spencer
Spencer_Amazon
Hello @Seller_Rng2eNj959Gng,
I am Spencer with Amazon.
I checked with our partner team and currently your case is under review.
Regards, Spencer
Seller_Rng2eNj959Gng
Ok I didn't read your message Spencer.
I know that my case is under review, It's been like that about times already.
This review doesn't appear to be carried out by a human, and the result will be the same as the last 20 times.
So, I am asking you....how do I speak to someone at Amazon?
Seller_Rng2eNj959Gng
Ok I didn't read your message Spencer.
I know that my case is under review, It's been like that about times already.
This review doesn't appear to be carried out by a human, and the result will be the same as the last 20 times.
So, I am asking you....how do I speak to someone at Amazon?
Seller_Rng2eNj959Gng
This is what I am dealing with:
When I ask for a review I am given two choices, neither of which apply to my situation so I cannot answer accurately.
Round and round in circles
Seller_Rng2eNj959Gng
This is what I am dealing with:
When I ask for a review I am given two choices, neither of which apply to my situation so I cannot answer accurately.
Round and round in circles
Spencer_Amazon
Hello @Seller_Rng2eNj959Gng,
I am working with different partner teams to see how we can help you.
We stay in touch.
Regards, Spencer
Spencer_Amazon
Hello @Seller_Rng2eNj959Gng,
I am working with different partner teams to see how we can help you.
We stay in touch.
Regards, Spencer
Seller_Rng2eNj959Gng
Spencer, can you tell me how to lodge a complaint please?
Seller_Rng2eNj959Gng
Spencer, can you tell me how to lodge a complaint please?
