Images not going live even after being approved

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Seller_84ODtflpfvMAL

Images not going live even after being approved

I have been updating images recently across several accounts and listings and finding that even when the images are showing as approved, they are not showing on the front end. Is anyone else experiencing similar issues?

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Seller_THZsxyjTuTgvU

I'm having the same problem, not just with pictures but with descriptions not being saved or updated. The whole thing feels a bit flaky at the moment

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JiAlex_Amazon

Hello @Seller_84ODtflpfvMAL

Following up on this thread. Can you please confirm if you are still experiencing the issue? If yes, could you please provide me the case ID related?

Here are some help pages related to this topic with more information that may help.

Upload images in Image Manager.

Product images

Product image requirements

Any assistance, don’t hesitate to reach out to our support channel.

Kind regards,

-Jialex

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Seller_hjC1f9DWeqg5C

Yep we have the same issue, customer services are useless

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