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Seller_VHHjXRfBGam7u

Get paid faster - invoiced business customers

Hi all, does anyone have any insights on this get paid faster service for invoiced business customer orders - instead of waiting 4 - 6 weeks for the payment if you invoke the 'get paid faster' service for a fee you are supposed to get the payments straight away.

We did it on the 16th November last year and we've always still had a balance outstanding of deferred payments but recently it's started growing again.

Does anyone else use it and have you had zero balance or do you always see some deferred transactions - I'm not sure it's working at all - the original case I opened just got transferred and never answered.

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5 replies
Account Setup
Tags:Payments
00
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user profile
Seller_VHHjXRfBGam7u

Get paid faster - invoiced business customers

Hi all, does anyone have any insights on this get paid faster service for invoiced business customer orders - instead of waiting 4 - 6 weeks for the payment if you invoke the 'get paid faster' service for a fee you are supposed to get the payments straight away.

We did it on the 16th November last year and we've always still had a balance outstanding of deferred payments but recently it's started growing again.

Does anyone else use it and have you had zero balance or do you always see some deferred transactions - I'm not sure it's working at all - the original case I opened just got transferred and never answered.

Account Setup
Tags:Payments
00
90 views
5 replies
Reply
5 replies
user profile
Seller_VHHjXRfBGam7u
In reply to: Spencer_Amazon’s post

Thank you Spencer, I read that article before posting.

Despite having registered for this service in November last year my deffered balance has now grown to pretty much the same as it was in November last year.

I opened a case on the 28th November 2023 as it didn't seem to be working, this case was transferred and remains transferred - no feedback on the case in 3 months. Case# 9298356932

Please feedback, thanks

00
user profile
Spencer_Amazon
In reply to: Seller_VHHjXRfBGam7u’s post

Hello @Seller_VHHjXRfBGam7u,

Sorry for the late reply.

I have contacted our partner team and they are looking into your issue with the Get Paid Faster Service.

We will keep you posted.

Regards, Spencer

00
user profile
Seller_VHHjXRfBGam7u
In reply to: Spencer_Amazon’s post

Hi,

I've had reply from someone at Amazon telling me that it's impossible to expedite payments yet it's a service you offer? All very confusing and contradictory

img

10
user profile
Spencer_Amazon
In reply to: Seller_VHHjXRfBGam7u’s post

Hello @Seller_VHHjXRfBGam7u,

I have checked with our partner team and they are looking into this further.

Regards, Spencer

10
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Seller_VHHjXRfBGam7u

Get paid faster - invoiced business customers

Hi all, does anyone have any insights on this get paid faster service for invoiced business customer orders - instead of waiting 4 - 6 weeks for the payment if you invoke the 'get paid faster' service for a fee you are supposed to get the payments straight away.

We did it on the 16th November last year and we've always still had a balance outstanding of deferred payments but recently it's started growing again.

Does anyone else use it and have you had zero balance or do you always see some deferred transactions - I'm not sure it's working at all - the original case I opened just got transferred and never answered.

90 views
5 replies
Account Setup
Tags:Payments
00
Reply
user profile
Seller_VHHjXRfBGam7u

Get paid faster - invoiced business customers

Hi all, does anyone have any insights on this get paid faster service for invoiced business customer orders - instead of waiting 4 - 6 weeks for the payment if you invoke the 'get paid faster' service for a fee you are supposed to get the payments straight away.

We did it on the 16th November last year and we've always still had a balance outstanding of deferred payments but recently it's started growing again.

Does anyone else use it and have you had zero balance or do you always see some deferred transactions - I'm not sure it's working at all - the original case I opened just got transferred and never answered.

Account Setup
Tags:Payments
00
90 views
5 replies
Reply
user profile

Get paid faster - invoiced business customers

by Seller_VHHjXRfBGam7u

Hi all, does anyone have any insights on this get paid faster service for invoiced business customer orders - instead of waiting 4 - 6 weeks for the payment if you invoke the 'get paid faster' service for a fee you are supposed to get the payments straight away.

We did it on the 16th November last year and we've always still had a balance outstanding of deferred payments but recently it's started growing again.

Does anyone else use it and have you had zero balance or do you always see some deferred transactions - I'm not sure it's working at all - the original case I opened just got transferred and never answered.

Account Setup
Tags:Payments
00
90 views
5 replies
Reply
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user profile
Seller_VHHjXRfBGam7u
In reply to: Spencer_Amazon’s post

Thank you Spencer, I read that article before posting.

Despite having registered for this service in November last year my deffered balance has now grown to pretty much the same as it was in November last year.

I opened a case on the 28th November 2023 as it didn't seem to be working, this case was transferred and remains transferred - no feedback on the case in 3 months. Case# 9298356932

Please feedback, thanks

00
user profile
Spencer_Amazon
In reply to: Seller_VHHjXRfBGam7u’s post

Hello @Seller_VHHjXRfBGam7u,

Sorry for the late reply.

I have contacted our partner team and they are looking into your issue with the Get Paid Faster Service.

We will keep you posted.

Regards, Spencer

00
user profile
Seller_VHHjXRfBGam7u
In reply to: Spencer_Amazon’s post

Hi,

I've had reply from someone at Amazon telling me that it's impossible to expedite payments yet it's a service you offer? All very confusing and contradictory

img

10
user profile
Spencer_Amazon
In reply to: Seller_VHHjXRfBGam7u’s post

Hello @Seller_VHHjXRfBGam7u,

I have checked with our partner team and they are looking into this further.

Regards, Spencer

10
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user profile
Spencer_Amazon
In reply to: Seller_VHHjXRfBGam7u’s post

Hello @Seller_VHHjXRfBGam7u,

I am Spencer with Amazon.

I have an article for you to check, Get Paid Faster service terms for invoiced orders.

I hope it helps. Let me know if you need additional support.

Regards, Spencer

00
user profile
Spencer_Amazon
In reply to: Seller_VHHjXRfBGam7u’s post

Hello @Seller_VHHjXRfBGam7u,

I am Spencer with Amazon.

I have an article for you to check, Get Paid Faster service terms for invoiced orders.

I hope it helps. Let me know if you need additional support.

Regards, Spencer

00
Reply
user profile
Seller_VHHjXRfBGam7u
In reply to: Spencer_Amazon’s post

Thank you Spencer, I read that article before posting.

Despite having registered for this service in November last year my deffered balance has now grown to pretty much the same as it was in November last year.

I opened a case on the 28th November 2023 as it didn't seem to be working, this case was transferred and remains transferred - no feedback on the case in 3 months. Case# 9298356932

Please feedback, thanks

00
user profile
Seller_VHHjXRfBGam7u
In reply to: Spencer_Amazon’s post

Thank you Spencer, I read that article before posting.

Despite having registered for this service in November last year my deffered balance has now grown to pretty much the same as it was in November last year.

I opened a case on the 28th November 2023 as it didn't seem to be working, this case was transferred and remains transferred - no feedback on the case in 3 months. Case# 9298356932

Please feedback, thanks

00
Reply
user profile
Spencer_Amazon
In reply to: Seller_VHHjXRfBGam7u’s post

Hello @Seller_VHHjXRfBGam7u,

Sorry for the late reply.

I have contacted our partner team and they are looking into your issue with the Get Paid Faster Service.

We will keep you posted.

Regards, Spencer

00
user profile
Spencer_Amazon
In reply to: Seller_VHHjXRfBGam7u’s post

Hello @Seller_VHHjXRfBGam7u,

Sorry for the late reply.

I have contacted our partner team and they are looking into your issue with the Get Paid Faster Service.

We will keep you posted.

Regards, Spencer

00
Reply
user profile
Seller_VHHjXRfBGam7u
In reply to: Spencer_Amazon’s post

Hi,

I've had reply from someone at Amazon telling me that it's impossible to expedite payments yet it's a service you offer? All very confusing and contradictory

img

10
user profile
Seller_VHHjXRfBGam7u
In reply to: Spencer_Amazon’s post

Hi,

I've had reply from someone at Amazon telling me that it's impossible to expedite payments yet it's a service you offer? All very confusing and contradictory

img

10
Reply
user profile
Spencer_Amazon
In reply to: Seller_VHHjXRfBGam7u’s post

Hello @Seller_VHHjXRfBGam7u,

I have checked with our partner team and they are looking into this further.

Regards, Spencer

10
user profile
Spencer_Amazon
In reply to: Seller_VHHjXRfBGam7u’s post

Hello @Seller_VHHjXRfBGam7u,

I have checked with our partner team and they are looking into this further.

Regards, Spencer

10
Reply
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