Seller Forums
Sign in
Sign in
imgSign in
imgSign in
user profile
Seller_JFZEG6DwFzRGE

Sales not updating again?

This happened the other day and seems to be happening again - the sales summary is currently sitting at £0.00 although we’ve definitely made sales today.

Same with others?

656 views
15 replies
10
Reply
user profile
Seller_JFZEG6DwFzRGE

Sales not updating again?

This happened the other day and seems to be happening again - the sales summary is currently sitting at £0.00 although we’ve definitely made sales today.

Same with others?

10
656 views
15 replies
Reply
0 replies
user profile
Seller_BvO7HaP1GXk5I

Same here :frowning: We’ve also had sales but sales summary stuck on zero.

10
user profile
Seller_zSbTCA94WTB7g

Amazon don’t seem to say on their homepage anymore if there is a technical issue. It used to be the case that they would show this in notifications. What I don’t understand is why they don’t appear to have a test environment and push changes or fixes live so that the customer doesn’t see these issues.

30
user profile
Seller_1oL9i1sb7Q0Nf

Definitely happening, but orders still coming through. It’s definitely hitting Germany and France too, as I’ve had orders there within the last hour but still showing £0/€0.

00
user profile
Seller_SJp2H4UDRsBsZ

Yes same here - its the second time this week. Seller support are being their usual unhelpful selves!

10
user profile
Seller_IZMia0ASJ6cAm

Sales not updating on desktop but i have an amazon seller app on my phone and i can see the sales when looking on it. The sales are not showing up on the home page of the app but when i look ‘manage orders’ on the app i can see them there.

00
user profile
Seller_HNAfOHmB0ft30

What is going on behind the scenes? I assume they have a reoccurring bug but it seems these days that it’s always something.

00
user profile
Seller_JFZEG6DwFzRGE

Still no update on our end - quite weird considering a fix was rolled out relatively fast the other day when the same problem occurred.

00
user profile
Seller_uhYC3rYEJ4Rt7

same with me too. im away on holiday and in holiday mode. not seeing any sales is very worrying but have loads of pending stacking up today and a few completed. all through FBA while in holiday mode.
hope this gets sorted out as it just worries me and will ruin my evening while at dinner with family.

00
user profile
Seller_JFZEG6DwFzRGE

Sales not updating again?

This happened the other day and seems to be happening again - the sales summary is currently sitting at £0.00 although we’ve definitely made sales today.

Same with others?

656 views
15 replies
10
Reply
user profile
Seller_JFZEG6DwFzRGE

Sales not updating again?

This happened the other day and seems to be happening again - the sales summary is currently sitting at £0.00 although we’ve definitely made sales today.

Same with others?

10
656 views
15 replies
Reply
user profile

Sales not updating again?

by Seller_JFZEG6DwFzRGE

This happened the other day and seems to be happening again - the sales summary is currently sitting at £0.00 although we’ve definitely made sales today.

Same with others?

Tags:SAFE-T
10
656 views
15 replies
Reply
0 replies
0 replies
Quick filters
Sort by
user profile
Seller_BvO7HaP1GXk5I

Same here :frowning: We’ve also had sales but sales summary stuck on zero.

10
user profile
Seller_zSbTCA94WTB7g

Amazon don’t seem to say on their homepage anymore if there is a technical issue. It used to be the case that they would show this in notifications. What I don’t understand is why they don’t appear to have a test environment and push changes or fixes live so that the customer doesn’t see these issues.

30
user profile
Seller_1oL9i1sb7Q0Nf

Definitely happening, but orders still coming through. It’s definitely hitting Germany and France too, as I’ve had orders there within the last hour but still showing £0/€0.

00
user profile
Seller_SJp2H4UDRsBsZ

Yes same here - its the second time this week. Seller support are being their usual unhelpful selves!

10
user profile
Seller_IZMia0ASJ6cAm

Sales not updating on desktop but i have an amazon seller app on my phone and i can see the sales when looking on it. The sales are not showing up on the home page of the app but when i look ‘manage orders’ on the app i can see them there.

00
user profile
Seller_HNAfOHmB0ft30

What is going on behind the scenes? I assume they have a reoccurring bug but it seems these days that it’s always something.

00
user profile
Seller_JFZEG6DwFzRGE

Still no update on our end - quite weird considering a fix was rolled out relatively fast the other day when the same problem occurred.

00
user profile
Seller_uhYC3rYEJ4Rt7

same with me too. im away on holiday and in holiday mode. not seeing any sales is very worrying but have loads of pending stacking up today and a few completed. all through FBA while in holiday mode.
hope this gets sorted out as it just worries me and will ruin my evening while at dinner with family.

00
user profile
Seller_BvO7HaP1GXk5I

Same here :frowning: We’ve also had sales but sales summary stuck on zero.

10
user profile
Seller_BvO7HaP1GXk5I

Same here :frowning: We’ve also had sales but sales summary stuck on zero.

10
Reply
user profile
Seller_zSbTCA94WTB7g

Amazon don’t seem to say on their homepage anymore if there is a technical issue. It used to be the case that they would show this in notifications. What I don’t understand is why they don’t appear to have a test environment and push changes or fixes live so that the customer doesn’t see these issues.

30
user profile
Seller_zSbTCA94WTB7g

Amazon don’t seem to say on their homepage anymore if there is a technical issue. It used to be the case that they would show this in notifications. What I don’t understand is why they don’t appear to have a test environment and push changes or fixes live so that the customer doesn’t see these issues.

30
Reply
user profile
Seller_1oL9i1sb7Q0Nf

Definitely happening, but orders still coming through. It’s definitely hitting Germany and France too, as I’ve had orders there within the last hour but still showing £0/€0.

00
user profile
Seller_1oL9i1sb7Q0Nf

Definitely happening, but orders still coming through. It’s definitely hitting Germany and France too, as I’ve had orders there within the last hour but still showing £0/€0.

00
Reply
user profile
Seller_SJp2H4UDRsBsZ

Yes same here - its the second time this week. Seller support are being their usual unhelpful selves!

10
user profile
Seller_SJp2H4UDRsBsZ

Yes same here - its the second time this week. Seller support are being their usual unhelpful selves!

10
Reply
user profile
Seller_IZMia0ASJ6cAm

Sales not updating on desktop but i have an amazon seller app on my phone and i can see the sales when looking on it. The sales are not showing up on the home page of the app but when i look ‘manage orders’ on the app i can see them there.

00
user profile
Seller_IZMia0ASJ6cAm

Sales not updating on desktop but i have an amazon seller app on my phone and i can see the sales when looking on it. The sales are not showing up on the home page of the app but when i look ‘manage orders’ on the app i can see them there.

00
Reply
user profile
Seller_HNAfOHmB0ft30

What is going on behind the scenes? I assume they have a reoccurring bug but it seems these days that it’s always something.

00
user profile
Seller_HNAfOHmB0ft30

What is going on behind the scenes? I assume they have a reoccurring bug but it seems these days that it’s always something.

00
Reply
user profile
Seller_JFZEG6DwFzRGE

Still no update on our end - quite weird considering a fix was rolled out relatively fast the other day when the same problem occurred.

00
user profile
Seller_JFZEG6DwFzRGE

Still no update on our end - quite weird considering a fix was rolled out relatively fast the other day when the same problem occurred.

00
Reply
user profile
Seller_uhYC3rYEJ4Rt7

same with me too. im away on holiday and in holiday mode. not seeing any sales is very worrying but have loads of pending stacking up today and a few completed. all through FBA while in holiday mode.
hope this gets sorted out as it just worries me and will ruin my evening while at dinner with family.

00
user profile
Seller_uhYC3rYEJ4Rt7

same with me too. im away on holiday and in holiday mode. not seeing any sales is very worrying but have loads of pending stacking up today and a few completed. all through FBA while in holiday mode.
hope this gets sorted out as it just worries me and will ruin my evening while at dinner with family.

00
Reply