Please Update Tax Details Under Exempted GST and Activate my Account asap
Hello Amazon Support Team
I’ve been having a technical issue for the past month. Whenever I click any button in my panel, it redirects me to a “Duplicate Tax Detail Found” page. I’ve raised a case through my seller account, but the “Call me Now” button isn’t available, and I’ve also sent multiple emails, but the problem still isn’t fixed.
I have one GST number linked to my other "Scratchgard" account. I need to activate this "Scratch Gard" account under the Exempted GST category, but I can’t edit the GST details myself. I request to yo please update the Exempted GST details for me as soon as possible.
I Attached Error Screenshot and My Tax Detail for Exempted GST in below.
Scratch GardRahul Bathija
0 replies
Noor_Amazon_
Hi @Seller_Rpon1BHXc6V8p,
Thanks for reaching out to the Forums.
The "Call me now" button is only available for active accounts.
In order to reactivate your account, you need to click on the "Reactivate your account" on the main page in your Seller Central account then "Submit new information" button from the Account Health page where you will be redirected.
Once you do that, you need to provide supporting documents that could help you solve the issue that resulted in deactivating your account.
The related team(s) will be checking those new documents and accordingly deciding the result of your appeal.
Regards,
Noor
Seller_w9h7GkohtzSZg
this error is because you had earlier a seller account with the same gst, but it would have been suspended , you need to do a relaunch , then only this issue will get resolved. I can help if you want
