Selling my own CD
I have my own, professionally produced and manufactured CD. I own the copyright to everything. Listing my CD with Amazon as a ''new product'' has been a frustrating experience. It is not in the Amazon catalog (and wouldn't be until I list it) but I cannot seem to get beyond the Product Type ''closed lock.'' I have a GS1 US code (GTIN) which Amazon cannot find, because it isn't listed... I keep going in this circle, I have tried for weeks, but keep getting the ''closed lock'' for every category I try to include. I have sent Amazon everything they have asked for, but still can't get anywhere. What am I doing wrong?
Thank you.
DL
Selling my own CD
I have my own, professionally produced and manufactured CD. I own the copyright to everything. Listing my CD with Amazon as a ''new product'' has been a frustrating experience. It is not in the Amazon catalog (and wouldn't be until I list it) but I cannot seem to get beyond the Product Type ''closed lock.'' I have a GS1 US code (GTIN) which Amazon cannot find, because it isn't listed... I keep going in this circle, I have tried for weeks, but keep getting the ''closed lock'' for every category I try to include. I have sent Amazon everything they have asked for, but still can't get anywhere. What am I doing wrong?
Thank you.
DL
0 replies
Seller_4zBzdtgCyS9EI
Is your GS1 code registered to the brand you are trying to list this CD under?
And I don't know about CD's, but doesn't media have ISBN's rather than UPC's?
Manny_Amazon
Hello @Seller_noW3WIWVOQixO,
I'm sorry you're running into an issue with listing your CD. If you can share your most recent case ID from contacting Support, I'll review to see what options exist for escalation.
Regards,
- Manny
