Bounced email - what email address is Amazon using?
Several sellers have tried to contact me in the past 6 months. When I look at my seller account I see this message: “We were not able to send a copy of this message to your e-mail address because the e-mail was bounced by your e-mail service provider.” Anybody know what email address Amazon is using for the emails sent to me using the Amazon contact system? If I knew, I could add that email address to my contacts, but since I didn’t get the emails, I don’t know what email address Amazon used. If I can’t get messages from customers, I can’t use Amazon to sell, and will have to go over to Ebay.
Bounced email - what email address is Amazon using?
Several sellers have tried to contact me in the past 6 months. When I look at my seller account I see this message: “We were not able to send a copy of this message to your e-mail address because the e-mail was bounced by your e-mail service provider.” Anybody know what email address Amazon is using for the emails sent to me using the Amazon contact system? If I knew, I could add that email address to my contacts, but since I didn’t get the emails, I don’t know what email address Amazon used. If I can’t get messages from customers, I can’t use Amazon to sell, and will have to go over to Ebay.
0 replies
Seller_qZO3ZCjoBXEeL
Some ones I get are:
no-reply@
seller-notification@
marketplace-messages@
auto-communication@
merchant-notifications@
do-not-reply@
auto-communication@
notification-vendeur@amazon.fr
seller-verification@
seller-performance@
They have a lot… and these could be from any of the marketplace domains you trade on - .co.uk, .com, .de, etc.
Seller_EJIX7rqDNQJi2
May I ask what e-mail provider are you using?
Have you considered simply changing your e-mail address?
Seller_4XZrl7isjt4Xg
Check you Notification Preferences section (it’s found following my like … or in Seller central under your Setting)
Then scroll down to the Messaging section at the bottom.
Seller_FvPdaQ2KTpRfK
Richard, If you are unable to resolve the situauion with your emails can you not just get into the habit of checking your messages within your seller account?
Seller_lnPx59gCeltFH
If you don’t have a solution to the problem posted, why don’t you get into the habit of not replying to posts?
Seller_lnPx59gCeltFH
Sorry for last post - why don’t I take a moment before I reply sarcastically to well-meant posts?
That was a plausible suggestion, although I don’t log on to my seller accoount much because I don’t have much inventory, hence some frustration at prospect of logging on every day. Apologies again.
