FDA Monographed item for OTC medication

So I have been going round and round, and getting nowhere fast trying to list our new OTC product. Over 2 months now. The active ingredient meets the FDA OTC Monograph requirement, but I keep getting rejected saying &quot;You need a prescription for you product&quot;. We have appealed, and gone under a secondary review, but have been told the same thing. I cannot get anyone from the Enforcement Team to speak to me. I sent our label (highlighted) and a copy of the FDA monograph (highlighted) clearly showing this is an OTC product. What other actions can I take?

So I have been going round and round, and getting nowhere fast trying to list our new OTC product. Over 2 months now. The active ingredient meets the FDA OTC Monograph requirement, but I keep getting rejected saying &quot;You need a prescription for you product&quot;. We have appealed, and gone under a secondary review, but have been told the same thing. I cannot get anyone from the Enforcement Team to speak to me. I sent our label (highlighted) and a copy of the FDA monograph (highlighted) clearly showing this is an OTC product. What other actions can I take?

Greetings <forums-mention id="870105b0eecbba03c7a9975b6346e606bac43664"></forums-mention>,Thanks for reaching out with your concerns with your product. In my experience one of the common reasons products indicate prescriptions because the description of the product and the <a href="https://sellercentral.amazon.com/help/hub/reference/G200164490" target="_blank">Drugs and drug paraphernalia policy</a>. I&#39;d like to review to see what I can offer to escalate this issue. Can you please reply with your most recent Seller Support Case on this issue for my review? Thank you for your understanding. -Glenn

FDA Monographed item for OTC medication

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Glenn_Amazon