Amazon Account Deactivation
I have been selling on Amazon for 5-6 months, Then, suddenly, they deactivated my account for selling counterfeit products. It took 1 month to reactivate and all those struggles, efforts, and stress. And after 1 and a half months, they reclosed it for the same reason. The question arises: If I am selling counterfeit products, why are you reinstating my account and deactivating it again? And now, the second time, still 1 month passed after deactivation. This is disappointing for the one me as I have zero complaints from customers. Even if I am sharing the invoice, orders, tracking, and everything, they won't accept it. Giving me an excuse that they are not enough even if I have clear proof. Hard times. This shouldn't be the way to treat your sellers. And I don't want to even talk about seller support [Moderator Edit: inappropriate content removed]. This way makes you lose your partners.
Amazon Account Deactivation
I have been selling on Amazon for 5-6 months, Then, suddenly, they deactivated my account for selling counterfeit products. It took 1 month to reactivate and all those struggles, efforts, and stress. And after 1 and a half months, they reclosed it for the same reason. The question arises: If I am selling counterfeit products, why are you reinstating my account and deactivating it again? And now, the second time, still 1 month passed after deactivation. This is disappointing for the one me as I have zero complaints from customers. Even if I am sharing the invoice, orders, tracking, and everything, they won't accept it. Giving me an excuse that they are not enough even if I have clear proof. Hard times. This shouldn't be the way to treat your sellers. And I don't want to even talk about seller support [Moderator Edit: inappropriate content removed]. This way makes you lose your partners.
0 replies
Seller_ginKiclb01hvT
Hey, just so you know this is a Seller Forum so unless a Mod sees the post Amazon will not respond directly to this.
If you could share a Screenshot of your Account Health page this might help us, other sellers, find the cause of the Deactivation.
Account Health = https://sellercentral.amazon.co.uk/performance/dashboard
Simon_Amazon
Hello @Seller_0LnpjFeLVRAZm,
Here Simon from Amazon.
Have you tried contacting the Account Health Support team via the Call me Now button?
The team should be able to provide more information.
Best,
Simon
