Seeking Assistance for Account Reactivation Due to Unintentional Errors
Hello fellow sellers,
I am reaching out to the Amazon seller community for guidance and support regarding the recent deactivation of my Amazon selling account. I received a deactivation notice from Amazon due to concerns about the authenticity of two ASINs associated with my account. Here's a brief overview of my situation and the errors I made:
Background on Deactivation:
ASIN: B0D7BH3217 | Brand: Gallery Dept
I was unaware that this was a keyword for the product listing. I assure you there was no intention to mislead or violate any brand policies.
ASIN: B0DF3D1XQK | Brand: Fear of God
This was a typographical error on my part, and I deeply regret this mistake.
Current Situation:
I am currently experiencing significant financial difficulties. My Amazon business is crucial for supporting my family, including my children, and my extended family back in Morocco. As I am not in my home country, I rely solely on this business for survival, as I face restrictions on working elsewhere.
Steps I Have Taken:
Prepared a detailed explanation for Amazon, clarifying the errors and providing supporting invoices and documentation from my supplier on AliExpress.
Committed to ensuring all future listings comply strictly with Amazon's policies.
Drafted an appeal to the Amazon Seller Performance Team, requesting account reactivation.
Request for Assistance:
If anyone has experienced a similar situation or has advice on effectively communicating with Amazon, your insights would be greatly appreciated. I am eager to resolve this issue promptly and continue my business operations.
Thank you all for your time and support. Any help or guidance would be immensely valuable during this challenging time.
Warm regards,
Seeking Assistance for Account Reactivation Due to Unintentional Errors
Hello fellow sellers,
I am reaching out to the Amazon seller community for guidance and support regarding the recent deactivation of my Amazon selling account. I received a deactivation notice from Amazon due to concerns about the authenticity of two ASINs associated with my account. Here's a brief overview of my situation and the errors I made:
Background on Deactivation:
ASIN: B0D7BH3217 | Brand: Gallery Dept
I was unaware that this was a keyword for the product listing. I assure you there was no intention to mislead or violate any brand policies.
ASIN: B0DF3D1XQK | Brand: Fear of God
This was a typographical error on my part, and I deeply regret this mistake.
Current Situation:
I am currently experiencing significant financial difficulties. My Amazon business is crucial for supporting my family, including my children, and my extended family back in Morocco. As I am not in my home country, I rely solely on this business for survival, as I face restrictions on working elsewhere.
Steps I Have Taken:
Prepared a detailed explanation for Amazon, clarifying the errors and providing supporting invoices and documentation from my supplier on AliExpress.
Committed to ensuring all future listings comply strictly with Amazon's policies.
Drafted an appeal to the Amazon Seller Performance Team, requesting account reactivation.
Request for Assistance:
If anyone has experienced a similar situation or has advice on effectively communicating with Amazon, your insights would be greatly appreciated. I am eager to resolve this issue promptly and continue my business operations.
Thank you all for your time and support. Any help or guidance would be immensely valuable during this challenging time.
Warm regards,
0 replies
Seller_QuM1AZgzfU9x4
Based on your brief overview i have no idea what happened. As for financial issues etc, they make no difference to any appeal and are simply a waste of time. You really want the appeal to stick to facts about what went wrong, why it went wrong and what has been done to prevent it happening again.
Seller_RlZVPg3d6ZUGP
Amazon generally doesnt accept ali express invoices but as its not clear what the problem is, its hard to advise a solution
Seller_ZJhFeE3tNKzfh
looking at the gallery dept ASIN that appears to be a designer brand of socks on a generic listing. Did you create that ASIN? No idea what you mean by keywords, the ASIN at first glance appears to be a means to get around brand approval.
Fear of God is also a designer brand, but I’ve not a clue what a typographical error would be that lead to the term ‘fear of god’
Seller_chy5fCStE8sIz
If you are in the UK marketplace, Unlike the USA marketplace, you still have the chance of activation.
Post your deactivation email notification (remove personal info).
We recently got activated after being deactivated due to Authenticity for more than 6 months.
