Your Amazon integration is now disabled (RN Click & Drop)
Anyone just had this message in their RM click and drop account, followed the instructions and RM still won’t connect to to Amazon to import orders?
Published Date:09/08/2022 10:37
From:Click & Drop Support
Subject:Your Amazon integration is now disabled
Amazon has changed the authorisation method used for integrating your store with Click & Drop. We’re sorry but we haven’t been able to migrate your account automatically.
To fix this, you will need to reintegrate your Amazon store. Delete and recreate your Amazon integration in your Click & Drop settings to continue to import orders and provide shipping updates to your Amazon store.
Your Amazon integration is now disabled (RN Click & Drop)
Anyone just had this message in their RM click and drop account, followed the instructions and RM still won’t connect to to Amazon to import orders?
Published Date:09/08/2022 10:37
From:Click & Drop Support
Subject:Your Amazon integration is now disabled
Amazon has changed the authorisation method used for integrating your store with Click & Drop. We’re sorry but we haven’t been able to migrate your account automatically.
To fix this, you will need to reintegrate your Amazon store. Delete and recreate your Amazon integration in your Click & Drop settings to continue to import orders and provide shipping updates to your Amazon store.
0 replies
Seller_7VbclcPFFRTnc
Try amazon - Partner network - manage your apps and add it there
Seller_bi8rGHHcLpoVs
You have to sign up for incident notifications - it says this at the bottom…
You received this email because you are subscribed to Click & Drop’s service status notifications.
Seller_i6jjXveUbb9mt
mine still not working, despite creating a new integration. according to click and drop support there are a number of sellers affected.
Seller_bi8rGHHcLpoVs
Click & Drop
Amazon stores failing to integrate
Incident resolved
This incident has now been resolved.
Time posted
Aug 9, 17:36 BST
Components affected
Integrations - Amazon
View 1 previous incident update
Seller_0EB3jqXILUnW4
All working…although I had to delete and reset all the links
Seller_Iti0OkAyMPN7I
I have a case open with the Dev’s since last week they say to hold fire and that the connection won’t expire
Seller_hCLWKv55a6ZU3
I’m not sure if others are still having issues, but I’ve just had the “Default Backend 404” error when attempting to reactivate an expired Click & Drop (C&D) link.
The only solution I found was to use the ‘authorise new developer’ link from the ‘Manage your apps’ section and start again in order to generate a new MWS Authorisation Code. The original code was no longer visible from the expired C&D details.
I also deleted the link in the C&D software, but I have a suspicion this wasn’t required and it just needed the new MWS code to be updated.