Deactivated
.i need help my account was deactivated by Amazon because of multiple account violation an account was linked to my business account with the same identity but with different email I have submitted an appeal twice still rejected. Can someone introduce me to consultant who can help me reactivate it please.
Deactivated
.i need help my account was deactivated by Amazon because of multiple account violation an account was linked to my business account with the same identity but with different email I have submitted an appeal twice still rejected. Can someone introduce me to consultant who can help me reactivate it please.
6 replies
Ezra_Amazon
Hi @Seller_xvueRbB6I7svi,
Thanks for reaching out.
Can you please share with us the communication Amazon sent you regarding your account deactivation?
Cheers, Ezra
Seller_xvueRbB6I7svi
Hello,
Your Amazon.co.uk seller account has been deactivated in accordance with Section 3 of Amazon's Business Solutions Agreement. Your product listings are disabled. Funds will not be transferred to you but will be held in your account while we work with you to address this issue. This can take up to 90 days, but funds can be held longer. Send all open orders to avoid further impact on your account.
Why does this happen?
You have a separate account Msclara%26E that has been enforced for violating one of our policies. As a result, you are no longer allowed to use the Msclara%26E selling account to sell on Amazon.nl.
How can I reactivate my account?
To reactivate this sales account, Msclara%26E, follow the steps below:
1. You must first reactivate the account associated with Msclara%26E by filing an appeal. Follow the instructions in the communication received for that account.
2. Once you've reactivated that account, file an appeal to reactivate the current account, Msclara%26E, using this link: https://sellercentral.amazon.nl/performance/notifications . When you submit the appeal, you must provide us with the name of the account that was reactivated and the date of reactivation.
What if I don't own the account — Msclara%26E ?
If you believe you are not the owner of the other account, please follow the steps below:
1. If you once owned the account/rights, but no longer own/don't have account rights, please file an appeal after this https://sellercentral.amazon.nl/performance/notifications and provide supporting documentation to demonstrate that you no longer own or have a relationship with the account. Supporting documentation may include bill of sale, purchase agreement or business transfer agreement, termination of contract, etc.
2. If you do not recognize the above account and believe that this deactivation was wrong, please file an appeal via this link: https://sellercentral.amazon.nl/performance/notifications and confirm that this account does not belong to you is. If we cannot substantiate the claim, your account will not be reinstated and will not be allowed to do business on Amazon in the future.
What happens if I do not send the requested information?
If you do not submit a valid appeal or choose not to appeal the deactivation, you may separately request a disbursement of funds after 90 days following this notification by contacting disbursement-appeals@amazon.nl . We will conduct a separate investigation to evaluate your account and if we determine that you have engaged in deceptive, fraudulent, or illegal activity; or have misused our systems or repeatedly violated our policies that protect our customers and sales partners, we may withhold some or all of the funds from your account.
Yours sincerely,
Seller performance team
https://www.amazon.nl
Seller_xvueRbB6I7svi
Dear Seller,
Your Amazon selling account has been deactivated in accordance with Section 3 of the Business Solutions Agreement. Amazon’s Business Solutions Agreement can be found here.
Why is this happening?
We have reviewed your account and would like to confirm your identity.
How do I verify my identity?
To verify your identity, you need to complete virtual identity verification over a video interview. To reserve a time slot for the interview, fill out the form here.
After we receive your response on this form, we will invite you for the interview on one of your preferred time slots, 48 hours before the interview. After your verification interview is complete, we will review the results and respond with the outcome within 5 business days.
We’re here to help.
If you have any questions, contact Selling Partner Support.
Abella_AMZ
Hello @Seller_xvueRbB6I7svi,
This is Abella from Amazon to assist you.
We greatly appreciate you reaching out with your inquiry. Rest assured, we are committed to putting forth our utmost efforts to assist you with your query.
I understand that you need help to reactivate your account as it has been deactivated due to the relations with another account.
Even if you do not own another account, your account does share at least one significant point of information with this other account. That information connects their status and actions to your account.
Do you share bank accounts, credit cards, or inventory with another Selling Partner?
Do you share computers with another Seller? Office space? Home address?
Do you have a global account?
Please go through all the marketplaces like US , Japan and check the reason of de-activation in performance notification.
Please identify the link between the related accounts and get back to us. We'll provide guidance based on that information.
Further, If you have more questions about our Multiple Account Policy.
If you need any further assistance, you can post here so that we can help you.
Regards,
Abella.
Deactivated
.i need help my account was deactivated by Amazon because of multiple account violation an account was linked to my business account with the same identity but with different email I have submitted an appeal twice still rejected. Can someone introduce me to consultant who can help me reactivate it please.
Deactivated
.i need help my account was deactivated by Amazon because of multiple account violation an account was linked to my business account with the same identity but with different email I have submitted an appeal twice still rejected. Can someone introduce me to consultant who can help me reactivate it please.
Deactivated
.i need help my account was deactivated by Amazon because of multiple account violation an account was linked to my business account with the same identity but with different email I have submitted an appeal twice still rejected. Can someone introduce me to consultant who can help me reactivate it please.
6 replies
6 replies
Ezra_Amazon
Hi @Seller_xvueRbB6I7svi,
Thanks for reaching out.
Can you please share with us the communication Amazon sent you regarding your account deactivation?
Cheers, Ezra
Seller_xvueRbB6I7svi
Hello,
Your Amazon.co.uk seller account has been deactivated in accordance with Section 3 of Amazon's Business Solutions Agreement. Your product listings are disabled. Funds will not be transferred to you but will be held in your account while we work with you to address this issue. This can take up to 90 days, but funds can be held longer. Send all open orders to avoid further impact on your account.
Why does this happen?
You have a separate account Msclara%26E that has been enforced for violating one of our policies. As a result, you are no longer allowed to use the Msclara%26E selling account to sell on Amazon.nl.
How can I reactivate my account?
To reactivate this sales account, Msclara%26E, follow the steps below:
1. You must first reactivate the account associated with Msclara%26E by filing an appeal. Follow the instructions in the communication received for that account.
2. Once you've reactivated that account, file an appeal to reactivate the current account, Msclara%26E, using this link: https://sellercentral.amazon.nl/performance/notifications . When you submit the appeal, you must provide us with the name of the account that was reactivated and the date of reactivation.
What if I don't own the account — Msclara%26E ?
If you believe you are not the owner of the other account, please follow the steps below:
1. If you once owned the account/rights, but no longer own/don't have account rights, please file an appeal after this https://sellercentral.amazon.nl/performance/notifications and provide supporting documentation to demonstrate that you no longer own or have a relationship with the account. Supporting documentation may include bill of sale, purchase agreement or business transfer agreement, termination of contract, etc.
2. If you do not recognize the above account and believe that this deactivation was wrong, please file an appeal via this link: https://sellercentral.amazon.nl/performance/notifications and confirm that this account does not belong to you is. If we cannot substantiate the claim, your account will not be reinstated and will not be allowed to do business on Amazon in the future.
What happens if I do not send the requested information?
If you do not submit a valid appeal or choose not to appeal the deactivation, you may separately request a disbursement of funds after 90 days following this notification by contacting disbursement-appeals@amazon.nl . We will conduct a separate investigation to evaluate your account and if we determine that you have engaged in deceptive, fraudulent, or illegal activity; or have misused our systems or repeatedly violated our policies that protect our customers and sales partners, we may withhold some or all of the funds from your account.
Yours sincerely,
Seller performance team
https://www.amazon.nl
Seller_xvueRbB6I7svi
Dear Seller,
Your Amazon selling account has been deactivated in accordance with Section 3 of the Business Solutions Agreement. Amazon’s Business Solutions Agreement can be found here.
Why is this happening?
We have reviewed your account and would like to confirm your identity.
How do I verify my identity?
To verify your identity, you need to complete virtual identity verification over a video interview. To reserve a time slot for the interview, fill out the form here.
After we receive your response on this form, we will invite you for the interview on one of your preferred time slots, 48 hours before the interview. After your verification interview is complete, we will review the results and respond with the outcome within 5 business days.
We’re here to help.
If you have any questions, contact Selling Partner Support.
Abella_AMZ
Hello @Seller_xvueRbB6I7svi,
This is Abella from Amazon to assist you.
We greatly appreciate you reaching out with your inquiry. Rest assured, we are committed to putting forth our utmost efforts to assist you with your query.
I understand that you need help to reactivate your account as it has been deactivated due to the relations with another account.
Even if you do not own another account, your account does share at least one significant point of information with this other account. That information connects their status and actions to your account.
Do you share bank accounts, credit cards, or inventory with another Selling Partner?
Do you share computers with another Seller? Office space? Home address?
Do you have a global account?
Please go through all the marketplaces like US , Japan and check the reason of de-activation in performance notification.
Please identify the link between the related accounts and get back to us. We'll provide guidance based on that information.
Further, If you have more questions about our Multiple Account Policy.
If you need any further assistance, you can post here so that we can help you.
Regards,
Abella.
Ezra_Amazon
Hi @Seller_xvueRbB6I7svi,
Thanks for reaching out.
Can you please share with us the communication Amazon sent you regarding your account deactivation?
Cheers, Ezra
Ezra_Amazon
Hi @Seller_xvueRbB6I7svi,
Thanks for reaching out.
Can you please share with us the communication Amazon sent you regarding your account deactivation?
Cheers, Ezra
Seller_xvueRbB6I7svi
Hello,
Your Amazon.co.uk seller account has been deactivated in accordance with Section 3 of Amazon's Business Solutions Agreement. Your product listings are disabled. Funds will not be transferred to you but will be held in your account while we work with you to address this issue. This can take up to 90 days, but funds can be held longer. Send all open orders to avoid further impact on your account.
Why does this happen?
You have a separate account Msclara%26E that has been enforced for violating one of our policies. As a result, you are no longer allowed to use the Msclara%26E selling account to sell on Amazon.nl.
How can I reactivate my account?
To reactivate this sales account, Msclara%26E, follow the steps below:
1. You must first reactivate the account associated with Msclara%26E by filing an appeal. Follow the instructions in the communication received for that account.
2. Once you've reactivated that account, file an appeal to reactivate the current account, Msclara%26E, using this link: https://sellercentral.amazon.nl/performance/notifications . When you submit the appeal, you must provide us with the name of the account that was reactivated and the date of reactivation.
What if I don't own the account — Msclara%26E ?
If you believe you are not the owner of the other account, please follow the steps below:
1. If you once owned the account/rights, but no longer own/don't have account rights, please file an appeal after this https://sellercentral.amazon.nl/performance/notifications and provide supporting documentation to demonstrate that you no longer own or have a relationship with the account. Supporting documentation may include bill of sale, purchase agreement or business transfer agreement, termination of contract, etc.
2. If you do not recognize the above account and believe that this deactivation was wrong, please file an appeal via this link: https://sellercentral.amazon.nl/performance/notifications and confirm that this account does not belong to you is. If we cannot substantiate the claim, your account will not be reinstated and will not be allowed to do business on Amazon in the future.
What happens if I do not send the requested information?
If you do not submit a valid appeal or choose not to appeal the deactivation, you may separately request a disbursement of funds after 90 days following this notification by contacting disbursement-appeals@amazon.nl . We will conduct a separate investigation to evaluate your account and if we determine that you have engaged in deceptive, fraudulent, or illegal activity; or have misused our systems or repeatedly violated our policies that protect our customers and sales partners, we may withhold some or all of the funds from your account.
Yours sincerely,
Seller performance team
https://www.amazon.nl
Seller_xvueRbB6I7svi
Hello,
Your Amazon.co.uk seller account has been deactivated in accordance with Section 3 of Amazon's Business Solutions Agreement. Your product listings are disabled. Funds will not be transferred to you but will be held in your account while we work with you to address this issue. This can take up to 90 days, but funds can be held longer. Send all open orders to avoid further impact on your account.
Why does this happen?
You have a separate account Msclara%26E that has been enforced for violating one of our policies. As a result, you are no longer allowed to use the Msclara%26E selling account to sell on Amazon.nl.
How can I reactivate my account?
To reactivate this sales account, Msclara%26E, follow the steps below:
1. You must first reactivate the account associated with Msclara%26E by filing an appeal. Follow the instructions in the communication received for that account.
2. Once you've reactivated that account, file an appeal to reactivate the current account, Msclara%26E, using this link: https://sellercentral.amazon.nl/performance/notifications . When you submit the appeal, you must provide us with the name of the account that was reactivated and the date of reactivation.
What if I don't own the account — Msclara%26E ?
If you believe you are not the owner of the other account, please follow the steps below:
1. If you once owned the account/rights, but no longer own/don't have account rights, please file an appeal after this https://sellercentral.amazon.nl/performance/notifications and provide supporting documentation to demonstrate that you no longer own or have a relationship with the account. Supporting documentation may include bill of sale, purchase agreement or business transfer agreement, termination of contract, etc.
2. If you do not recognize the above account and believe that this deactivation was wrong, please file an appeal via this link: https://sellercentral.amazon.nl/performance/notifications and confirm that this account does not belong to you is. If we cannot substantiate the claim, your account will not be reinstated and will not be allowed to do business on Amazon in the future.
What happens if I do not send the requested information?
If you do not submit a valid appeal or choose not to appeal the deactivation, you may separately request a disbursement of funds after 90 days following this notification by contacting disbursement-appeals@amazon.nl . We will conduct a separate investigation to evaluate your account and if we determine that you have engaged in deceptive, fraudulent, or illegal activity; or have misused our systems or repeatedly violated our policies that protect our customers and sales partners, we may withhold some or all of the funds from your account.
Yours sincerely,
Seller performance team
https://www.amazon.nl
Seller_xvueRbB6I7svi
Dear Seller,
Your Amazon selling account has been deactivated in accordance with Section 3 of the Business Solutions Agreement. Amazon’s Business Solutions Agreement can be found here.
Why is this happening?
We have reviewed your account and would like to confirm your identity.
How do I verify my identity?
To verify your identity, you need to complete virtual identity verification over a video interview. To reserve a time slot for the interview, fill out the form here.
After we receive your response on this form, we will invite you for the interview on one of your preferred time slots, 48 hours before the interview. After your verification interview is complete, we will review the results and respond with the outcome within 5 business days.
We’re here to help.
If you have any questions, contact Selling Partner Support.
Seller_xvueRbB6I7svi
Dear Seller,
Your Amazon selling account has been deactivated in accordance with Section 3 of the Business Solutions Agreement. Amazon’s Business Solutions Agreement can be found here.
Why is this happening?
We have reviewed your account and would like to confirm your identity.
How do I verify my identity?
To verify your identity, you need to complete virtual identity verification over a video interview. To reserve a time slot for the interview, fill out the form here.
After we receive your response on this form, we will invite you for the interview on one of your preferred time slots, 48 hours before the interview. After your verification interview is complete, we will review the results and respond with the outcome within 5 business days.
We’re here to help.
If you have any questions, contact Selling Partner Support.
Abella_AMZ
Hello @Seller_xvueRbB6I7svi,
This is Abella from Amazon to assist you.
We greatly appreciate you reaching out with your inquiry. Rest assured, we are committed to putting forth our utmost efforts to assist you with your query.
I understand that you need help to reactivate your account as it has been deactivated due to the relations with another account.
Even if you do not own another account, your account does share at least one significant point of information with this other account. That information connects their status and actions to your account.
Do you share bank accounts, credit cards, or inventory with another Selling Partner?
Do you share computers with another Seller? Office space? Home address?
Do you have a global account?
Please go through all the marketplaces like US , Japan and check the reason of de-activation in performance notification.
Please identify the link between the related accounts and get back to us. We'll provide guidance based on that information.
Further, If you have more questions about our Multiple Account Policy.
If you need any further assistance, you can post here so that we can help you.
Regards,
Abella.
Abella_AMZ
Hello @Seller_xvueRbB6I7svi,
This is Abella from Amazon to assist you.
We greatly appreciate you reaching out with your inquiry. Rest assured, we are committed to putting forth our utmost efforts to assist you with your query.
I understand that you need help to reactivate your account as it has been deactivated due to the relations with another account.
Even if you do not own another account, your account does share at least one significant point of information with this other account. That information connects their status and actions to your account.
Do you share bank accounts, credit cards, or inventory with another Selling Partner?
Do you share computers with another Seller? Office space? Home address?
Do you have a global account?
Please go through all the marketplaces like US , Japan and check the reason of de-activation in performance notification.
Please identify the link between the related accounts and get back to us. We'll provide guidance based on that information.
Further, If you have more questions about our Multiple Account Policy.
If you need any further assistance, you can post here so that we can help you.
Regards,
Abella.
