What is going on with USPS?
We have used Amazon shipping and use USPS as the preffered partner for years. Over the past months we have had so many issues with USPS not updating any tracking info and many lost items. Sadly this has impacted my ODR. I have sumitted appeals on all of the claims but to no avail. I would like to hear any ideas on how to avoid this dilema. It has become a bit frustrating and put my account at risk.
What is going on with USPS?
We have used Amazon shipping and use USPS as the preffered partner for years. Over the past months we have had so many issues with USPS not updating any tracking info and many lost items. Sadly this has impacted my ODR. I have sumitted appeals on all of the claims but to no avail. I would like to hear any ideas on how to avoid this dilema. It has become a bit frustrating and put my account at risk.
27 replies
Seller_8LDS13Dwga70G
Are they scanning your orders and they are getting lost in transit, or are the missing the acceptance scans?
Seller_KdC91pZ3upczK
We don't have this issue. This year has been better for us compared to the previous years. Packages are been delivered and being scanned. The only difference is there are much more returns.
Seller_EGAYxdv2MmpO0
I can't say that has been happening. I did have a couple things scanned as delivered before they got there which confused some customers. I never heard back from them after asking them to wait a day or two so supposing things worked out.
Seller_kLGqIh8gSduk1
You should do the "end of day" scannable form. Have them scan this upon dropping off the packages, they don't have to scan them individually at the Post office
Under "Orders" < "Order Reports" < "End of Day Forms"
You can print one a day for each day, and it gives you a single bar code for the person at USPS to scan for all your packages from one to 1000 packages a day
Seller_52pUzzgnsLDGs
That's very strange. I had one order in early November never update, I filed a claim and they sent a check right away. Ground Advantage. No other problems.
Seller_SQ52JGSSMt7OV
we use usps and there were some issues this season, it wasn't too bad. A few lost and a few delayed. Anyone that did not get the order or it was received past the estimated time and they complained - Amazon refunded on their dime since I bought Amazon shipping labels.
