Account Deactivated due to section 3
Hello all, i have been deactivated due to the section 3 case, which I'm sure a lot of people with experience, know what this is. I buy most of my stuff from a third party supplier called Bstock, which is a very reputable supplier, the host big retailers on there like amazon themself and other fortune 500 companies. Ive been in a loop with amazon support team, I have provided all the invoices needed for the affect ASIN and they just keep saying they do not enough information. The support 'specialist' are no help, I talk to a new person every time a try to call and have to repeat my entire life story. They have froze all my inventory and funds and are claiming i won't get it back until my account is activated. I have been selling for 2+ years with amazing account health and customer feedback. Amazon really screwed me on this and i guess this is how they treat us sellers. Has anyone been across this and had a different resolution that they can help me out with. My invoice contains all the requirements they are asking for, i have no idea what to do next.
0 replies
Seller_MyXY4Myx9zVcR
Are you selling B-Stock items as new?
B-stock is a general term, not necessarily a particular website.
From the investment guru website:
B-Stock items can come from several sources:
Factory Seconds – These are products with minor cosmetic imperfections, such as slight scratches or discoloration.
Customer Returns – Items that were returned within the store’s exchange period, often barely used or not used at all.
Refurbished Products – Gear that has been restored to like-new condition by the manufacturer or a certified technician.
Display Models – Products that have been on display in showrooms but are still in excellent condition.
Seller_rI7BZIczK8iAC
And you never came here to read the forum? We have daily 20 identic threads about that. It's a miracle that you sold two years without problems.
For selling BRANDS Amazon will ask you - unfortunately NOT before sending inventory:
1. A "Letter of Authorization" from the brand allowing you to sell their brand on Amazon.
2. INVOICE (not receipt) from an authorized distributor. An invoice is a document with your name and address, exactly how you registered it in your seller account under "Legal Entity" and "Official Registered Address". And an authorized distributor is a company authorized by the brand owner.
If you cannot provide both, following will become reality:
Here is the helppage regarding correct sourcing:
https://sellercentral.amazon.com/help/hub/reference/GGA969XZCZZPEVY5
