Unable to create listing with 'generic' brand name
I'm trying to create a new listing for a product that has not been in the Amazon catalogue before.
I'm stuck with the 'brand name' field. The product does not have a brand name and I have checked the box to indicate as such, however I'm told that 'Generic' cannot be used.
Nothing I enter into this field will be accepted. Any ideas?
Unable to create listing with 'generic' brand name
I'm trying to create a new listing for a product that has not been in the Amazon catalogue before.
I'm stuck with the 'brand name' field. The product does not have a brand name and I have checked the box to indicate as such, however I'm told that 'Generic' cannot be used.
Nothing I enter into this field will be accepted. Any ideas?
6 replies
Seller_ZJhFeE3tNKzfh
That error is suggesting it’s trying to link to an already existing ASIN that has brand data against it.
Did you include a barcode in the data when trying to add the product?
Sarah_Amzn
Hello @Seller_9cePvE5bylALt
This is Sarah with Amazon.
Are you still facing issues with the listing or you managed to sort them out?
Best,
Sarah.
