Seller Forums
Sign in
Sign in
imgSign in
imgSign in
user profile
Seller_NdpYlWX436SjF

Unfillable inventory not returned and not being reimbursed!

I had 48 units of my product marked as "unfillable" several months ago, and filed a removal order on March 9, 2024 (240309QRX). I immediately received 13 units in the mail over the next few weeks, that were completed fine and without damage. I have been waiting for the remained 35 units, but their removal status has been "pending" for over 90 days and Amazon refuses to reimburse me for them. I've called many times and have been told the same answer over and over. Apparently, until the removal order status is "complete", Amazon does not have to reimburse. So that means I have over $2k of inventory that I cannot sell. What can I do to resolve this??

24 views
2 replies
Tags:Inventory, Inventory feeds, Missing
00
Reply
user profile
Seller_NdpYlWX436SjF

Unfillable inventory not returned and not being reimbursed!

I had 48 units of my product marked as "unfillable" several months ago, and filed a removal order on March 9, 2024 (240309QRX). I immediately received 13 units in the mail over the next few weeks, that were completed fine and without damage. I have been waiting for the remained 35 units, but their removal status has been "pending" for over 90 days and Amazon refuses to reimburse me for them. I've called many times and have been told the same answer over and over. Apparently, until the removal order status is "complete", Amazon does not have to reimburse. So that means I have over $2k of inventory that I cannot sell. What can I do to resolve this??

Tags:Inventory, Inventory feeds, Missing
00
24 views
2 replies
Reply
0 replies
user profile
Jameson_Amazon

Hi @Seller_NdpYlWX436SjF,

Thank you for reaching out about this! I apologize for the frustration this situation has caused.

When you have a moment, can you please send me your Seller Support case IDs for this? I'd be happy to take a further look into those correspondences to see how I can best help here.

Thanks again,

Jameson

00
Follow this discussion to be notified of new activity
user profile
Seller_NdpYlWX436SjF

Unfillable inventory not returned and not being reimbursed!

I had 48 units of my product marked as "unfillable" several months ago, and filed a removal order on March 9, 2024 (240309QRX). I immediately received 13 units in the mail over the next few weeks, that were completed fine and without damage. I have been waiting for the remained 35 units, but their removal status has been "pending" for over 90 days and Amazon refuses to reimburse me for them. I've called many times and have been told the same answer over and over. Apparently, until the removal order status is "complete", Amazon does not have to reimburse. So that means I have over $2k of inventory that I cannot sell. What can I do to resolve this??

24 views
2 replies
Tags:Inventory, Inventory feeds, Missing
00
Reply
user profile
Seller_NdpYlWX436SjF

Unfillable inventory not returned and not being reimbursed!

I had 48 units of my product marked as "unfillable" several months ago, and filed a removal order on March 9, 2024 (240309QRX). I immediately received 13 units in the mail over the next few weeks, that were completed fine and without damage. I have been waiting for the remained 35 units, but their removal status has been "pending" for over 90 days and Amazon refuses to reimburse me for them. I've called many times and have been told the same answer over and over. Apparently, until the removal order status is "complete", Amazon does not have to reimburse. So that means I have over $2k of inventory that I cannot sell. What can I do to resolve this??

Tags:Inventory, Inventory feeds, Missing
00
24 views
2 replies
Reply
user profile

Unfillable inventory not returned and not being reimbursed!

by Seller_NdpYlWX436SjF

I had 48 units of my product marked as "unfillable" several months ago, and filed a removal order on March 9, 2024 (240309QRX). I immediately received 13 units in the mail over the next few weeks, that were completed fine and without damage. I have been waiting for the remained 35 units, but their removal status has been "pending" for over 90 days and Amazon refuses to reimburse me for them. I've called many times and have been told the same answer over and over. Apparently, until the removal order status is "complete", Amazon does not have to reimburse. So that means I have over $2k of inventory that I cannot sell. What can I do to resolve this??

Tags:Inventory, Inventory feeds, Missing
00
24 views
2 replies
Reply
0 replies
0 replies
Quick filters
Sort by
user profile
Jameson_Amazon

Hi @Seller_NdpYlWX436SjF,

Thank you for reaching out about this! I apologize for the frustration this situation has caused.

When you have a moment, can you please send me your Seller Support case IDs for this? I'd be happy to take a further look into those correspondences to see how I can best help here.

Thanks again,

Jameson

00
Follow this discussion to be notified of new activity
user profile
Jameson_Amazon

Hi @Seller_NdpYlWX436SjF,

Thank you for reaching out about this! I apologize for the frustration this situation has caused.

When you have a moment, can you please send me your Seller Support case IDs for this? I'd be happy to take a further look into those correspondences to see how I can best help here.

Thanks again,

Jameson

00
user profile
Jameson_Amazon

Hi @Seller_NdpYlWX436SjF,

Thank you for reaching out about this! I apologize for the frustration this situation has caused.

When you have a moment, can you please send me your Seller Support case IDs for this? I'd be happy to take a further look into those correspondences to see how I can best help here.

Thanks again,

Jameson

00
Reply
Follow this discussion to be notified of new activity