Hello @Seller_S4XYwmgddb8hL,

Thank you for posting your concerns with your account health rating.

Seller_S4XYwmgddb8hL

It seems like it hard to improve account health score above 200 but its very easy to drop 50 or so points. Can someone share how they increase their health score? I see the limit is 1000. I have been here for at least 10 years and its always been tough to get feedback customers so not sure if that is one way to increase the score.

View post

Seller_oJY2X570rx42E

You get 4 points for every 200 orders over the past 6 months (calculated on a rolling basis). That's the only way you get a score over 200.

View post

As @Seller_oJY2X570rx42Eexplained, this is how you earn points, I would also encourage you to check out ouraccount health rating: frequently asked questions help page, this provides a better understanding of not just the rating and score but the account health as a whole.

Here is a specific section from this page for your guidance:

Will you share the formula of the AHR scores and the exact point values for violations?

To calculate your AHR, all new sellers start with a score of 200. Points are deducted from your AHR score each time we find a new policy violation, and added back when you successfully address that violation. Point values for each violation are based on severity level and typically range from 2 to 8, though critical violations automatically bring your AHR score to zero. Also, if you violate the same policy multiple times, in some cases negative point values double per repeat violation. To ensure your AHR is evaluated in context of the size of your business, you also gain 4 points for every 200 successful orders you fulfilled over the last 180 days.

There are some more very useful topics on this page you should review as well if you are interested in learning more about your account health.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.