ASIN Gone From Search Result
An very old and well selling listing (sold over 6 years) has suddenly changed ASIN display from what is always to be as another old ASIN, ever since October 29th in Amazon front page.
Just like old ASIN disappeared from shopping results.
We wonder if there's any keyword restrictions come out to change display rules and caused anomaly keyword inclusion.
Since that day, majority of key words display changed cause a huge lost of orders and sales, more than 40% from before.
Allegedly, they said there's something error with system match, or maybe search rules changed from that time. More and more sellers talking about it and mostly happened with a well selling listing.
Please help and investigate it ASAP.
Thank you!
ASIN Gone From Search Result
An very old and well selling listing (sold over 6 years) has suddenly changed ASIN display from what is always to be as another old ASIN, ever since October 29th in Amazon front page.
Just like old ASIN disappeared from shopping results.
We wonder if there's any keyword restrictions come out to change display rules and caused anomaly keyword inclusion.
Since that day, majority of key words display changed cause a huge lost of orders and sales, more than 40% from before.
Allegedly, they said there's something error with system match, or maybe search rules changed from that time. More and more sellers talking about it and mostly happened with a well selling listing.
Please help and investigate it ASAP.
Thank you!
0 replies
Seller_CW0P5hgbsiqWX
We sell thousands of different items, and this happens to us weekly. Sometimes you are notified and sometimes you are not notified. the no notifications are the worse because we do not find out about it until a buyer gets the wrong product and makes a claim.
It is just an Auto-Bot doing what its programmer told it to do.
Manny_Amazon
Hello @Seller_6QGcBf5kyr6Dv,
Thanks for posting here. At this time there isn't any technical problem internally and the system is working as expected. Amazon does not provide additional details regarding the workings of Amazon's internal algorithms.
Search queries that are broad and non-specific queries have the potential to match with thousands of ASINs that belong to all categories. Therefore, we cannot guarantee ranking and discoverability for all ASINs that match with this query in this search results page.
In order to give your ASINs the best chance at ranking well for relevant queries, please review the following Seller Central help articles:
• Optimize listings for search
• Using search terms effectively
• Accurately classifying your products
Thank you for your understanding.
Regards,
- Manny
