How do you get the street address
I was locked out of my seller account for 6 weeks with 6 tries. The account was still active but I could not get in. Orders were coming in and Amazon was canceling some older orders. Somehow Amazon got it fixed today. I had two orders that had to be shipped out today or Amazon would cancel it. To protect myself I used tracking label 400 to put into the system and at the same time to write out the label address. At the post office I see that there was no street address. and could not ship it out. Why would Amazon list an active unshipped order and not give the street address. Buyer's email is suppressed. I need the street address for order number
112-1809966-3008230 and 112-3817632-1017038
How do you get the street address
I was locked out of my seller account for 6 weeks with 6 tries. The account was still active but I could not get in. Orders were coming in and Amazon was canceling some older orders. Somehow Amazon got it fixed today. I had two orders that had to be shipped out today or Amazon would cancel it. To protect myself I used tracking label 400 to put into the system and at the same time to write out the label address. At the post office I see that there was no street address. and could not ship it out. Why would Amazon list an active unshipped order and not give the street address. Buyer's email is suppressed. I need the street address for order number
112-1809966-3008230 and 112-3817632-1017038
3 replies
Troy_Amazon
Hi @Seller_fSfEqRsgXmdDK,
Thank you for your post. I understand you are dealing with an issue gaining buyer addresses so you can ship out two of your orders. I am engaging a community manager to further assist you in this matter. Please monitor this thread for further updates.
Regards,
Troy
Charly_Amazon
Hello @Seller_fSfEqRsgXmdDK
Thank you for your message and for your participation on this forum.
Were you able to follow the instructions provided on case number ending on xxx2411 ?
Let us know if the issue was fixed.
Thank you again,
Charly_Amazon
