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Seller_bi5Y9jc4oDVhv

Strange order

Hello everyone,

I have an item that I am selling on amazon for £24.84 and so far get a few sales everyday anyways noticed something strange and I am wondering if I am missing something. I noticed that one of the orders instead of charging the customer my price 24.84 charged the customer 20.70? Why is that? My minimum price is set at 23.99 for the item and I would assume that if amazon was the one to provide any sort of voucher for customer they would be the one to pay it since I do not offer this price?

I noticed it when I went to view transactions for the period and amazon charges me around £6.59 and they sold my item from my inventory for 4£ cheaper and still charged me around £6.07 FBA fees.

Anybody know how this could happen without my acknowledgement maybe I missed something in seller university but please enlighten me.

Thank you all

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45 replies
Manage Inventory
Tags:Inventory
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Seller_bi5Y9jc4oDVhv

Strange order

Hello everyone,

I have an item that I am selling on amazon for £24.84 and so far get a few sales everyday anyways noticed something strange and I am wondering if I am missing something. I noticed that one of the orders instead of charging the customer my price 24.84 charged the customer 20.70? Why is that? My minimum price is set at 23.99 for the item and I would assume that if amazon was the one to provide any sort of voucher for customer they would be the one to pay it since I do not offer this price?

I noticed it when I went to view transactions for the period and amazon charges me around £6.59 and they sold my item from my inventory for 4£ cheaper and still charged me around £6.07 FBA fees.

Anybody know how this could happen without my acknowledgement maybe I missed something in seller university but please enlighten me.

Thank you all

Manage Inventory
Tags:Inventory
00
27 views
45 replies
Reply
user profile
Seller_esvgLzKXw2YAl
In reply to: Seller_bi5Y9jc4oDVhv’s post
Most helpful reply

You can’t remove Jersey/Guernsey from your shipping plan, because it is part of the UK.
You can however increase the shipping cost to those locations, in the same way that you can to NI and so on.

But if you are VAT registered, it should actually make no difference profit wise.
They are just removing the VAT portion of the sale as they are exempt when going there.

Unfortunately however, if you are not VAT registered, then the system simply doesn’t cope with it and takes 20% off the top anyway.

10
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user profile
Seller_esvgLzKXw2YAl
In reply to: Seller_bi5Y9jc4oDVhv’s post

That does look like VAT has been taken off.
So sale to Jersey, or outside the UK.

00
user profile
Seller_lATtlp4nA9JsV
In reply to: Seller_bi5Y9jc4oDVhv’s post

Ok fair enough, which boxes to uncheck to avoid this and what if some orders are already in payment pending status of these areas, un ticking can cause any issue…

00
user profile
Seller_hORJMGnyn97vd
In reply to: Seller_bi5Y9jc4oDVhv’s post

Jersey resident here, it all depends on how the buyer has their address setup. For instance, if they have UK as the country, then it most likely won’t take off VAT even though the rest of the address is Jersey.

As for the VAT coming off (and GST now added), we get to see this on checkout.

10
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Seller_bi5Y9jc4oDVhv

Strange order

Hello everyone,

I have an item that I am selling on amazon for £24.84 and so far get a few sales everyday anyways noticed something strange and I am wondering if I am missing something. I noticed that one of the orders instead of charging the customer my price 24.84 charged the customer 20.70? Why is that? My minimum price is set at 23.99 for the item and I would assume that if amazon was the one to provide any sort of voucher for customer they would be the one to pay it since I do not offer this price?

I noticed it when I went to view transactions for the period and amazon charges me around £6.59 and they sold my item from my inventory for 4£ cheaper and still charged me around £6.07 FBA fees.

Anybody know how this could happen without my acknowledgement maybe I missed something in seller university but please enlighten me.

Thank you all

27 views
45 replies
Manage Inventory
Tags:Inventory
00
Reply
user profile
Seller_bi5Y9jc4oDVhv

Strange order

Hello everyone,

I have an item that I am selling on amazon for £24.84 and so far get a few sales everyday anyways noticed something strange and I am wondering if I am missing something. I noticed that one of the orders instead of charging the customer my price 24.84 charged the customer 20.70? Why is that? My minimum price is set at 23.99 for the item and I would assume that if amazon was the one to provide any sort of voucher for customer they would be the one to pay it since I do not offer this price?

I noticed it when I went to view transactions for the period and amazon charges me around £6.59 and they sold my item from my inventory for 4£ cheaper and still charged me around £6.07 FBA fees.

Anybody know how this could happen without my acknowledgement maybe I missed something in seller university but please enlighten me.

Thank you all

Manage Inventory
Tags:Inventory
00
27 views
45 replies
Reply
user profile

Strange order

by Seller_bi5Y9jc4oDVhv

Hello everyone,

I have an item that I am selling on amazon for £24.84 and so far get a few sales everyday anyways noticed something strange and I am wondering if I am missing something. I noticed that one of the orders instead of charging the customer my price 24.84 charged the customer 20.70? Why is that? My minimum price is set at 23.99 for the item and I would assume that if amazon was the one to provide any sort of voucher for customer they would be the one to pay it since I do not offer this price?

I noticed it when I went to view transactions for the period and amazon charges me around £6.59 and they sold my item from my inventory for 4£ cheaper and still charged me around £6.07 FBA fees.

Anybody know how this could happen without my acknowledgement maybe I missed something in seller university but please enlighten me.

Thank you all

Manage Inventory
Tags:Inventory
00
27 views
45 replies
Reply
user profile
Seller_esvgLzKXw2YAl
In reply to: Seller_bi5Y9jc4oDVhv’s post
Most helpful reply

You can’t remove Jersey/Guernsey from your shipping plan, because it is part of the UK.
You can however increase the shipping cost to those locations, in the same way that you can to NI and so on.

But if you are VAT registered, it should actually make no difference profit wise.
They are just removing the VAT portion of the sale as they are exempt when going there.

Unfortunately however, if you are not VAT registered, then the system simply doesn’t cope with it and takes 20% off the top anyway.

10
user profile
Seller_esvgLzKXw2YAl
In reply to: Seller_bi5Y9jc4oDVhv’s post
Most helpful reply

You can’t remove Jersey/Guernsey from your shipping plan, because it is part of the UK.
You can however increase the shipping cost to those locations, in the same way that you can to NI and so on.

But if you are VAT registered, it should actually make no difference profit wise.
They are just removing the VAT portion of the sale as they are exempt when going there.

Unfortunately however, if you are not VAT registered, then the system simply doesn’t cope with it and takes 20% off the top anyway.

10
user profile
Seller_esvgLzKXw2YAl
In reply to: Seller_bi5Y9jc4oDVhv’s post
Most helpful reply

You can’t remove Jersey/Guernsey from your shipping plan, because it is part of the UK.
You can however increase the shipping cost to those locations, in the same way that you can to NI and so on.

But if you are VAT registered, it should actually make no difference profit wise.
They are just removing the VAT portion of the sale as they are exempt when going there.

Unfortunately however, if you are not VAT registered, then the system simply doesn’t cope with it and takes 20% off the top anyway.

10
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Seller_esvgLzKXw2YAl
In reply to: Seller_bi5Y9jc4oDVhv’s post

That does look like VAT has been taken off.
So sale to Jersey, or outside the UK.

00
user profile
Seller_lATtlp4nA9JsV
In reply to: Seller_bi5Y9jc4oDVhv’s post

Ok fair enough, which boxes to uncheck to avoid this and what if some orders are already in payment pending status of these areas, un ticking can cause any issue…

00
user profile
Seller_hORJMGnyn97vd
In reply to: Seller_bi5Y9jc4oDVhv’s post

Jersey resident here, it all depends on how the buyer has their address setup. For instance, if they have UK as the country, then it most likely won’t take off VAT even though the rest of the address is Jersey.

As for the VAT coming off (and GST now added), we get to see this on checkout.

10
Follow this discussion to be notified of new activity
user profile
Seller_esvgLzKXw2YAl
In reply to: Seller_bi5Y9jc4oDVhv’s post

That does look like VAT has been taken off.
So sale to Jersey, or outside the UK.

00
user profile
Seller_esvgLzKXw2YAl
In reply to: Seller_bi5Y9jc4oDVhv’s post

That does look like VAT has been taken off.
So sale to Jersey, or outside the UK.

00
Reply
user profile
Seller_lATtlp4nA9JsV
In reply to: Seller_bi5Y9jc4oDVhv’s post

Ok fair enough, which boxes to uncheck to avoid this and what if some orders are already in payment pending status of these areas, un ticking can cause any issue…

00
user profile
Seller_lATtlp4nA9JsV
In reply to: Seller_bi5Y9jc4oDVhv’s post

Ok fair enough, which boxes to uncheck to avoid this and what if some orders are already in payment pending status of these areas, un ticking can cause any issue…

00
Reply
user profile
Seller_469SU3Aj73sZL
In reply to: Seller_bi5Y9jc4oDVhv’s post

Government of Jersey tax advice for VAT on import by non buisness sellers
from 1st July 2023
@JillyB1 @Penelope_Pit-Stop @Shrewsbury_Marine_S1 @Inspector_West @osgood @HSY @Ecorp_Gaming and for reference @Winston_Amazon and @Maja_Amazon Overseas retailers' GST guidance notes (gov.je)

10
user profile
Seller_469SU3Aj73sZL
In reply to: Seller_bi5Y9jc4oDVhv’s post

Government of Jersey tax advice for VAT on import by non buisness sellers
from 1st July 2023
@JillyB1 @Penelope_Pit-Stop @Shrewsbury_Marine_S1 @Inspector_West @osgood @HSY @Ecorp_Gaming and for reference @Winston_Amazon and @Maja_Amazon Overseas retailers' GST guidance notes (gov.je)

10
Reply
user profile
Seller_hORJMGnyn97vd
In reply to: Seller_bi5Y9jc4oDVhv’s post

Jersey resident here, it all depends on how the buyer has their address setup. For instance, if they have UK as the country, then it most likely won’t take off VAT even though the rest of the address is Jersey.

As for the VAT coming off (and GST now added), we get to see this on checkout.

10
user profile
Seller_hORJMGnyn97vd
In reply to: Seller_bi5Y9jc4oDVhv’s post

Jersey resident here, it all depends on how the buyer has their address setup. For instance, if they have UK as the country, then it most likely won’t take off VAT even though the rest of the address is Jersey.

As for the VAT coming off (and GST now added), we get to see this on checkout.

10
Reply
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