Image Manager Failure
Anyone else having issues with uploading product images. I've tried uploading individually using the image manager as well as the Bulk Image Upload. Both are giving me the message: "Error - Failed to upload the file/image"
Image Manager Failure
Anyone else having issues with uploading product images. I've tried uploading individually using the image manager as well as the Bulk Image Upload. Both are giving me the message: "Error - Failed to upload the file/image"
4 replies
Seller_veQXaZzkQ7GLr
Issues on our end as well. It happened to us about a month ago and it magically started working again without any explanation from SC, BR, or SAS. We haven't been able to upload any images since Wednesday now. It is inexcusable, especially since it is not affecting every account. Why is it so hard to receive clear communication from Amazon? Please let us know if you receive any answers. Hopefully soon we'll both be able to upload images again.
Seller_BbmCARhKb1zbN
Check user permissions for Image Management in the Inventory section.
Rose_Amazon
Hi @iRocker_Paddle_Board,
Thanks for the post and hope you had a good weekend. Does an error code also appear with the error message, if so can you confirm the error code.
Including a quick read on some common Image Issues.
Did @SSKing and / or @Ridgeline_Insights2's guidance help solve the issue. If not, kindly share the case id that you opened with Seller Support.
Thanks in advance.
Rose_Amazon
