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Seller_3aYIp9GPIEqKn

Someone Placed over 172 pending orders

Someone placed 172 orders that are in pending status and we believe this is a competitor doing this to hold up our inventory. We have reported this to Amazon and Amazon stated there is nothing they can do about this. This is very frustrating. Mods PLEASE HELP!!

2.1K views
26 replies
Tags:Inventory
310
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user profile
Seller_3aYIp9GPIEqKn

Someone Placed over 172 pending orders

Someone placed 172 orders that are in pending status and we believe this is a competitor doing this to hold up our inventory. We have reported this to Amazon and Amazon stated there is nothing they can do about this. This is very frustrating. Mods PLEASE HELP!!

Tags:Inventory
310
2.1K views
26 replies
Reply
0 replies
user profile
Topher_Amazon

@Seller_3aYIp9GPIEqKn have you already submitted an abuse report?

Can you share the support case ID for me to dig into to see where we can help?

Topher

70
user profile
Seller_fqqFzQ6M3P8jm

same thing happened to me and all I do is just add the quantity amount back to my inventory

61
user profile
Seller_V5l9UBkHDQEjb

I'm not sure how helpful it actually would end up being but under report abuse there's a section called 'another seller is attempting to harm my business' with says that it covers "Placing orders on your products for the purpose of holding your inventory." so it may be worth a shot to actively file a report too.

60
user profile
Seller_p5C34JAPICQs9

Hi just curious how does a competitor make an item go into pending status? I have several of mine like that but its not a large quantity

00
user profile
Seller_OMYQjr7q0xJX1

Yes, frustrating.

Another seller posted something I think a good idea: Change the item quantity upward in the same amount as the quantity tied up by the pending order.

Problem is, at least I'm not proactively notified of such pending orders. I only see that if I'm online at Seller Central and notice pending. In my experience, sellers are not immediately sent word of such a pending order via e-mail.

Personally, I think prospective buyers should be given 12 hours max to get their payment method act together. After that, the order automatically cancels. This business of inventory being tied up for three days plus because a customer doesn't have available credit or needs to update their expiration date is absurd IMO. Think of the b & m equivalent of that: 'Sure, sir, we're closing the store but you can hang out overnight while you speak to your bank on the phone so no one else buys that item you want . . .'

60
user profile
Seller_i4DsYZVUgBKOw

Problem is when orders are pending and do not go through it still subtracts from your current inventory. Tee system does not add back in. It has been an ongoing problem and why sellers need to audit inventory.

10
user profile
Seller_PTlxYn4jL0UAO

that has been happening to me also. not that many order but several. since they don't show you the name under pending, is there any way to figure out who it is to report them?

00
user profile
Seller_FcJ62CpbWSlbK

Yes. I often have that same issue. With a little following, re adding inventory, rinse and repeat, they get weary of it after a few days. It seems like a bot could be employed to cut that off after a few orders of the same product from the same seller.

20
user profile
Seller_jH9JOAnPDBQNf

I have one item that has been sitting pending for over a month what I would like to know is I am still going to be accountable for the FBA storage fees while amazon allows the customer to hold up my inventory for an entire month?

40
user profile
Seller_1oT4ZOwrSByEE

FBA? FBM What item? What asin? Other people seling it? Your brand? other brand?

leave some info or dont expect much

08
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user profile
Seller_3aYIp9GPIEqKn

Someone Placed over 172 pending orders

Someone placed 172 orders that are in pending status and we believe this is a competitor doing this to hold up our inventory. We have reported this to Amazon and Amazon stated there is nothing they can do about this. This is very frustrating. Mods PLEASE HELP!!

2.1K views
26 replies
Tags:Inventory
310
Reply
user profile
Seller_3aYIp9GPIEqKn

Someone Placed over 172 pending orders

Someone placed 172 orders that are in pending status and we believe this is a competitor doing this to hold up our inventory. We have reported this to Amazon and Amazon stated there is nothing they can do about this. This is very frustrating. Mods PLEASE HELP!!

Tags:Inventory
310
2.1K views
26 replies
Reply
user profile

Someone Placed over 172 pending orders

by Seller_3aYIp9GPIEqKn

Someone placed 172 orders that are in pending status and we believe this is a competitor doing this to hold up our inventory. We have reported this to Amazon and Amazon stated there is nothing they can do about this. This is very frustrating. Mods PLEASE HELP!!

Tags:Inventory
310
2.1K views
26 replies
Reply
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user profile
Topher_Amazon

@Seller_3aYIp9GPIEqKn have you already submitted an abuse report?

Can you share the support case ID for me to dig into to see where we can help?

Topher

70
user profile
Seller_fqqFzQ6M3P8jm

same thing happened to me and all I do is just add the quantity amount back to my inventory

61
user profile
Seller_V5l9UBkHDQEjb

I'm not sure how helpful it actually would end up being but under report abuse there's a section called 'another seller is attempting to harm my business' with says that it covers "Placing orders on your products for the purpose of holding your inventory." so it may be worth a shot to actively file a report too.

60
user profile
Seller_p5C34JAPICQs9

Hi just curious how does a competitor make an item go into pending status? I have several of mine like that but its not a large quantity

00
user profile
Seller_OMYQjr7q0xJX1

Yes, frustrating.

Another seller posted something I think a good idea: Change the item quantity upward in the same amount as the quantity tied up by the pending order.

Problem is, at least I'm not proactively notified of such pending orders. I only see that if I'm online at Seller Central and notice pending. In my experience, sellers are not immediately sent word of such a pending order via e-mail.

Personally, I think prospective buyers should be given 12 hours max to get their payment method act together. After that, the order automatically cancels. This business of inventory being tied up for three days plus because a customer doesn't have available credit or needs to update their expiration date is absurd IMO. Think of the b & m equivalent of that: 'Sure, sir, we're closing the store but you can hang out overnight while you speak to your bank on the phone so no one else buys that item you want . . .'

60
user profile
Seller_i4DsYZVUgBKOw

Problem is when orders are pending and do not go through it still subtracts from your current inventory. Tee system does not add back in. It has been an ongoing problem and why sellers need to audit inventory.

10
user profile
Seller_PTlxYn4jL0UAO

that has been happening to me also. not that many order but several. since they don't show you the name under pending, is there any way to figure out who it is to report them?

00
user profile
Seller_FcJ62CpbWSlbK

Yes. I often have that same issue. With a little following, re adding inventory, rinse and repeat, they get weary of it after a few days. It seems like a bot could be employed to cut that off after a few orders of the same product from the same seller.

20
user profile
Seller_jH9JOAnPDBQNf

I have one item that has been sitting pending for over a month what I would like to know is I am still going to be accountable for the FBA storage fees while amazon allows the customer to hold up my inventory for an entire month?

40
user profile
Seller_1oT4ZOwrSByEE

FBA? FBM What item? What asin? Other people seling it? Your brand? other brand?

leave some info or dont expect much

08
Follow this discussion to be notified of new activity
user profile
Topher_Amazon

@Seller_3aYIp9GPIEqKn have you already submitted an abuse report?

Can you share the support case ID for me to dig into to see where we can help?

Topher

70
user profile
Topher_Amazon

@Seller_3aYIp9GPIEqKn have you already submitted an abuse report?

Can you share the support case ID for me to dig into to see where we can help?

Topher

70
Reply
user profile
Seller_fqqFzQ6M3P8jm

same thing happened to me and all I do is just add the quantity amount back to my inventory

61
user profile
Seller_fqqFzQ6M3P8jm

same thing happened to me and all I do is just add the quantity amount back to my inventory

61
Reply
user profile
Seller_V5l9UBkHDQEjb

I'm not sure how helpful it actually would end up being but under report abuse there's a section called 'another seller is attempting to harm my business' with says that it covers "Placing orders on your products for the purpose of holding your inventory." so it may be worth a shot to actively file a report too.

60
user profile
Seller_V5l9UBkHDQEjb

I'm not sure how helpful it actually would end up being but under report abuse there's a section called 'another seller is attempting to harm my business' with says that it covers "Placing orders on your products for the purpose of holding your inventory." so it may be worth a shot to actively file a report too.

60
Reply
user profile
Seller_p5C34JAPICQs9

Hi just curious how does a competitor make an item go into pending status? I have several of mine like that but its not a large quantity

00
user profile
Seller_p5C34JAPICQs9

Hi just curious how does a competitor make an item go into pending status? I have several of mine like that but its not a large quantity

00
Reply
user profile
Seller_OMYQjr7q0xJX1

Yes, frustrating.

Another seller posted something I think a good idea: Change the item quantity upward in the same amount as the quantity tied up by the pending order.

Problem is, at least I'm not proactively notified of such pending orders. I only see that if I'm online at Seller Central and notice pending. In my experience, sellers are not immediately sent word of such a pending order via e-mail.

Personally, I think prospective buyers should be given 12 hours max to get their payment method act together. After that, the order automatically cancels. This business of inventory being tied up for three days plus because a customer doesn't have available credit or needs to update their expiration date is absurd IMO. Think of the b & m equivalent of that: 'Sure, sir, we're closing the store but you can hang out overnight while you speak to your bank on the phone so no one else buys that item you want . . .'

60
user profile
Seller_OMYQjr7q0xJX1

Yes, frustrating.

Another seller posted something I think a good idea: Change the item quantity upward in the same amount as the quantity tied up by the pending order.

Problem is, at least I'm not proactively notified of such pending orders. I only see that if I'm online at Seller Central and notice pending. In my experience, sellers are not immediately sent word of such a pending order via e-mail.

Personally, I think prospective buyers should be given 12 hours max to get their payment method act together. After that, the order automatically cancels. This business of inventory being tied up for three days plus because a customer doesn't have available credit or needs to update their expiration date is absurd IMO. Think of the b & m equivalent of that: 'Sure, sir, we're closing the store but you can hang out overnight while you speak to your bank on the phone so no one else buys that item you want . . .'

60
Reply
user profile
Seller_i4DsYZVUgBKOw

Problem is when orders are pending and do not go through it still subtracts from your current inventory. Tee system does not add back in. It has been an ongoing problem and why sellers need to audit inventory.

10
user profile
Seller_i4DsYZVUgBKOw

Problem is when orders are pending and do not go through it still subtracts from your current inventory. Tee system does not add back in. It has been an ongoing problem and why sellers need to audit inventory.

10
Reply
user profile
Seller_PTlxYn4jL0UAO

that has been happening to me also. not that many order but several. since they don't show you the name under pending, is there any way to figure out who it is to report them?

00
user profile
Seller_PTlxYn4jL0UAO

that has been happening to me also. not that many order but several. since they don't show you the name under pending, is there any way to figure out who it is to report them?

00
Reply
user profile
Seller_FcJ62CpbWSlbK

Yes. I often have that same issue. With a little following, re adding inventory, rinse and repeat, they get weary of it after a few days. It seems like a bot could be employed to cut that off after a few orders of the same product from the same seller.

20
user profile
Seller_FcJ62CpbWSlbK

Yes. I often have that same issue. With a little following, re adding inventory, rinse and repeat, they get weary of it after a few days. It seems like a bot could be employed to cut that off after a few orders of the same product from the same seller.

20
Reply
user profile
Seller_jH9JOAnPDBQNf

I have one item that has been sitting pending for over a month what I would like to know is I am still going to be accountable for the FBA storage fees while amazon allows the customer to hold up my inventory for an entire month?

40
user profile
Seller_jH9JOAnPDBQNf

I have one item that has been sitting pending for over a month what I would like to know is I am still going to be accountable for the FBA storage fees while amazon allows the customer to hold up my inventory for an entire month?

40
Reply
user profile
Seller_1oT4ZOwrSByEE

FBA? FBM What item? What asin? Other people seling it? Your brand? other brand?

leave some info or dont expect much

08
user profile
Seller_1oT4ZOwrSByEE

FBA? FBM What item? What asin? Other people seling it? Your brand? other brand?

leave some info or dont expect much

08
Reply
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