getting error message on Send to Amazon step 2
I keep getting this error message on Send to Amazon. The error occurs when I click the "confirm and continue" in Step one. Normally this would take me to step two where I would pick date and confirm shipping. However, it would get stuck and return me back to step one showing error message below.
Error:
Something has gone wrong. Try refreshing the page. If that does not work, please delete the workflow and create a new one.
I deleted workflow and create new one per suggestion. I also change the items and the error message presist. Am I the only one with this issue? I didn't have this issue yesterday. My account is in good health with no proformance issue that need addressing.
getting error message on Send to Amazon step 2
I keep getting this error message on Send to Amazon. The error occurs when I click the "confirm and continue" in Step one. Normally this would take me to step two where I would pick date and confirm shipping. However, it would get stuck and return me back to step one showing error message below.
Error:
Something has gone wrong. Try refreshing the page. If that does not work, please delete the workflow and create a new one.
I deleted workflow and create new one per suggestion. I also change the items and the error message presist. Am I the only one with this issue? I didn't have this issue yesterday. My account is in good health with no proformance issue that need addressing.
0 replies
Seller_0D3VGuKcH4QUw
Same. they have to be having a system glitch.
Seller_uzDUcNKDstv2F
Getting the same error, too... Frustrating because I was really hoping to get this shipment out the door today.
Seller_iYeSXOG0x5XvB
Same here - called support, not helpful at all. I explained that something is not working with generating shipments, he informed me it may be my browser. Glad to hear it is something with Amazon.
KJ_Amazon
Hello @Seller_N6rM2tvBeDvw8 @Seller_0D3VGuKcH4QUw @Seller_uzDUcNKDstv2F and all other sellers reporting this "Send to Amazon" error.
Thanks for sharing these reports and details. This has been shared in a few threads, and we have reached out to our internal teams to raise the issue.
We will post updates as we receive them. Please post any additional updates you are seeing from your end.
Seller_m1K2JgvKy48rx
maybe cookies are disabled or restricted partially... you need cookies to log in, save web data and other stuff....or maybe the website is having technical difficulties.... you can delete the workflow then start over later like in 2 hours .
Seller_iYeSXOG0x5XvB
Resolved itself the next day. No issues since.
Seller_WNBfz8NgPcHhE
Has this been resolved for you yet? I had to convert my FBA back to FBM so we could sell some. I'm afraid to convert it again because I will probably get the same error message. Please let me know if Amazon support suggested anything because they sure didn't to me.
