Account Deactivated
My account has been deactivated and my appeal has been denied. The account was deactivated due to a product that was deemed to go against amazons restricted product policies. I proceeded to acknowledge the violation and remove the product from my catalog, deleting the ASIN entirely. 2 weeks later I get an email from amazon stating my account has been deactivated for selling restricted products?? Please help!
0 replies
Seller_7LrAV0m5llaI7
By acknowledging the violation, you admitted fault to selling restricted products. So they deactivated you.
Seller_7LrAV0m5llaI7
You would have to follow the instructions in the performance notification you received and provide Amazon the information they are looking for
Seller_J46Ruz3VzvWCV
Post the notice from Amazon for advice.
Seller_JJBOjOyi9rmox
Below is the original notice from amazon before I submitted my appeal two days later. The product stated here has been completely removed as soon as the listing was shown as violating a policy.
Seller_J46Ruz3VzvWCV
While that's good, it doesn't resolve the violation.
So you listed a "Restricted Product." Amazon has gone cold on suspensions of late with their new "check box" style, which leaves no way to admit to a mistake, show it was addressed and then show how it won't happen again.
That you were selling Mags has probably doomed your account.
Seller_JJBOjOyi9rmox
My most recent appeal to this issue was denied within 5 hours of submission. The first time it took an entire month.
