Deactivated account urgent help
my account has been deactivated for almost a year now due to an unknowing infringement complaint on 1 product in 6 variations
over the past year i have submitted countless Plan Of Actions all spanning from massive paragraphs to concise bullet points and attachment and i get way too many different responses main ones being something along the lines of them not having enough information. i have even once added a step by step telling of what exactly happened from before the products conception to current and pointed out everything that was wrong or complained about, what we could have done better, what we will do in the future, and everything we have done to correct this and i mean EVERYTHING. i have probably re read multiple different plans that i have written over a dozen times each and there is no more info i can give. please help. its taking a toll on my families income and mental wellbeing trying to figure out what more amazon want…
I have attached just 4 of the many plans i have submitted that got replied with requesting EXTRA information…
Deactivated account urgent help
my account has been deactivated for almost a year now due to an unknowing infringement complaint on 1 product in 6 variations
over the past year i have submitted countless Plan Of Actions all spanning from massive paragraphs to concise bullet points and attachment and i get way too many different responses main ones being something along the lines of them not having enough information. i have even once added a step by step telling of what exactly happened from before the products conception to current and pointed out everything that was wrong or complained about, what we could have done better, what we will do in the future, and everything we have done to correct this and i mean EVERYTHING. i have probably re read multiple different plans that i have written over a dozen times each and there is no more info i can give. please help. its taking a toll on my families income and mental wellbeing trying to figure out what more amazon want…
I have attached just 4 of the many plans i have submitted that got replied with requesting EXTRA information…
0 replies
Seller_tnjHlS5dTGr35
We also contacted the support team multiple times and struggled through bad lines to sort this out, we did everything they told us to do and we still are asked for more…
Seller_RyBiR05Djvp7V
Hello @The_Retro_Tees_Co,
This is Amelia from Amazon to assist you.
Based on the post above, we understand that you need help with reactivation of your selling account and appeals not being accepted.
To know more about the Intellectual Property policy, please click here
Thanks for sharing the appeals. For more detailed understanding of the issue, we request you to kindly provide us the snapshot/screenshot of the email received in your seller central performance notification about listing deactivation and appeal rejections, so that we can guide you better.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Regards,
Amelia
