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Seller_NB5paDG7VahVG

Lightning Deal on 10 year old account ERROR

I have an old account (10+ years) that is grandfathered into and qualifies for daily disbursements.

If I have a lightning deal and if any of the variants are out of stock, I ship them from my warehouse.

******* I am getting this error-*************Your disbursement reserve policy must be set to 7 days or more after delivery. This isn't possible with a daily disbursement account.

I have been on the phone for HOURS and NO one has been able to figure it out.

THIS IS A *DEAL* ISSUE-NOT A PAYMENT ISSUE.

Mods, I cannot be the only person experiencing this!!

I got to leadership and then a canned response to change my disbursement. I am now speaking with someone that recognizes its a DEAL issue and not an account issue. I need this escalted.

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Seller_NB5paDG7VahVG

Lightning Deal on 10 year old account ERROR

I have an old account (10+ years) that is grandfathered into and qualifies for daily disbursements.

If I have a lightning deal and if any of the variants are out of stock, I ship them from my warehouse.

******* I am getting this error-*************Your disbursement reserve policy must be set to 7 days or more after delivery. This isn't possible with a daily disbursement account.

I have been on the phone for HOURS and NO one has been able to figure it out.

THIS IS A *DEAL* ISSUE-NOT A PAYMENT ISSUE.

Mods, I cannot be the only person experiencing this!!

I got to leadership and then a canned response to change my disbursement. I am now speaking with someone that recognizes its a DEAL issue and not an account issue. I need this escalted.

60
478 views
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Danny_Amazon
In reply to: Seller_NB5paDG7VahVG’s post

Hello @Seller_NB5paDG7VahVG- and thank you for looking to the seller forums for some guidance on addressing this issue with your Lightning Deals.

I'd be happy to take a closer look into this situation along with you if you could be so kind as to share the case ID(s) where you've already worked on this topic with seller support?

Thanks in advance!

-Danny

21
user profile
Seller_zSWez2Mzpdboa
In reply to: Seller_NB5paDG7VahVG’s post

Amazon Seller Support is so worthless, that if they relieve all of them, it will not make any difference in the derelict support we are getting from them.

40
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Seller_NB5paDG7VahVG

Lightning Deal on 10 year old account ERROR

I have an old account (10+ years) that is grandfathered into and qualifies for daily disbursements.

If I have a lightning deal and if any of the variants are out of stock, I ship them from my warehouse.

******* I am getting this error-*************Your disbursement reserve policy must be set to 7 days or more after delivery. This isn't possible with a daily disbursement account.

I have been on the phone for HOURS and NO one has been able to figure it out.

THIS IS A *DEAL* ISSUE-NOT A PAYMENT ISSUE.

Mods, I cannot be the only person experiencing this!!

I got to leadership and then a canned response to change my disbursement. I am now speaking with someone that recognizes its a DEAL issue and not an account issue. I need this escalted.

478 views
7 replies
60
Reply
user profile
Seller_NB5paDG7VahVG

Lightning Deal on 10 year old account ERROR

I have an old account (10+ years) that is grandfathered into and qualifies for daily disbursements.

If I have a lightning deal and if any of the variants are out of stock, I ship them from my warehouse.

******* I am getting this error-*************Your disbursement reserve policy must be set to 7 days or more after delivery. This isn't possible with a daily disbursement account.

I have been on the phone for HOURS and NO one has been able to figure it out.

THIS IS A *DEAL* ISSUE-NOT A PAYMENT ISSUE.

Mods, I cannot be the only person experiencing this!!

I got to leadership and then a canned response to change my disbursement. I am now speaking with someone that recognizes its a DEAL issue and not an account issue. I need this escalted.

60
478 views
7 replies
Reply
user profile

Lightning Deal on 10 year old account ERROR

by Seller_NB5paDG7VahVG

I have an old account (10+ years) that is grandfathered into and qualifies for daily disbursements.

If I have a lightning deal and if any of the variants are out of stock, I ship them from my warehouse.

******* I am getting this error-*************Your disbursement reserve policy must be set to 7 days or more after delivery. This isn't possible with a daily disbursement account.

I have been on the phone for HOURS and NO one has been able to figure it out.

THIS IS A *DEAL* ISSUE-NOT A PAYMENT ISSUE.

Mods, I cannot be the only person experiencing this!!

I got to leadership and then a canned response to change my disbursement. I am now speaking with someone that recognizes its a DEAL issue and not an account issue. I need this escalted.

Grow your business
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Danny_Amazon
In reply to: Seller_NB5paDG7VahVG’s post

Hello @Seller_NB5paDG7VahVG- and thank you for looking to the seller forums for some guidance on addressing this issue with your Lightning Deals.

I'd be happy to take a closer look into this situation along with you if you could be so kind as to share the case ID(s) where you've already worked on this topic with seller support?

Thanks in advance!

-Danny

21
user profile
Seller_zSWez2Mzpdboa
In reply to: Seller_NB5paDG7VahVG’s post

Amazon Seller Support is so worthless, that if they relieve all of them, it will not make any difference in the derelict support we are getting from them.

40
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user profile
Danny_Amazon
In reply to: Seller_NB5paDG7VahVG’s post

Hello @Seller_NB5paDG7VahVG- and thank you for looking to the seller forums for some guidance on addressing this issue with your Lightning Deals.

I'd be happy to take a closer look into this situation along with you if you could be so kind as to share the case ID(s) where you've already worked on this topic with seller support?

Thanks in advance!

-Danny

21
user profile
Danny_Amazon
In reply to: Seller_NB5paDG7VahVG’s post

Hello @Seller_NB5paDG7VahVG- and thank you for looking to the seller forums for some guidance on addressing this issue with your Lightning Deals.

I'd be happy to take a closer look into this situation along with you if you could be so kind as to share the case ID(s) where you've already worked on this topic with seller support?

Thanks in advance!

-Danny

21
Reply
user profile
Seller_zSWez2Mzpdboa
In reply to: Seller_NB5paDG7VahVG’s post

Amazon Seller Support is so worthless, that if they relieve all of them, it will not make any difference in the derelict support we are getting from them.

40
user profile
Seller_zSWez2Mzpdboa
In reply to: Seller_NB5paDG7VahVG’s post

Amazon Seller Support is so worthless, that if they relieve all of them, it will not make any difference in the derelict support we are getting from them.

40
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