Seller Forums
Sign in
Sign in
imgSign in
ForumsHomeDiscussions
ForumsHomeDiscussions
imgSign in
user profile
Seller_FhcGxGcbFKlge

Child ASINS exiting Parent ASIN

Hello everyone,

I have been strugling with Seller Support to fix a proble.

I have a 3 child asins out of 12 that are unable to merge with the parent. Regardless of what I do, they exit the parent asin on the back end and also on the listing itself.

It is just Size variations for clothing so 9 out of 12 are ok but for some reason the remaining 3 just won't work.

I've tried flat files, and even doing it through editing on seller central. Has anyone ever had this problem ?

Please help...

65 views
14 replies
Create and Manage Listings
Tags:ASIN, Add a product
00
Reply
user profile
Seller_FhcGxGcbFKlge

Child ASINS exiting Parent ASIN

Hello everyone,

I have been strugling with Seller Support to fix a proble.

I have a 3 child asins out of 12 that are unable to merge with the parent. Regardless of what I do, they exit the parent asin on the back end and also on the listing itself.

It is just Size variations for clothing so 9 out of 12 are ok but for some reason the remaining 3 just won't work.

I've tried flat files, and even doing it through editing on seller central. Has anyone ever had this problem ?

Please help...

Create and Manage Listings
Tags:ASIN, Add a product
00
65 views
14 replies
Reply
14 replies
user profile
Seller_d8YGbIjNqwFxn
In reply to: Seller_FhcGxGcbFKlge’s post

Something on those 3 child ASIN's is incompatible with the parent.

It will likely be a key attribute such as Brand, Browse Node, Manufacturer which doesn't match the parent listing.

You may find that deleting the 3 child variations waiting 24 hours and then adding them to the parent again resolves the issue,

00
user profile
Seller_FhcGxGcbFKlge
In reply to: Seller_d8YGbIjNqwFxn’s post

thank you for your reply. Makes sense, I've read that somewhere before.

ive had the issue on the German marketplace and was desperately struggling to solve it unsucceffully and suddenly the issue spread to France market..

Will try to do as you suggested.

00
user profile
Maja_Amazon
In reply to: Seller_FhcGxGcbFKlge’s post

Hello @Seller_FhcGxGcbFKlge!

Were you able to list the variations? If not - would you share with me the ID of the case you opened with Seller Support?

@Seller_d8YGbIjNqwFxn- thanks for your inputs.

Best,

Maja

00
user profile
Seller_FhcGxGcbFKlge
In reply to: Maja_Amazon’s post

Hi Maja, here is the latest case I had to re-open , regarding the same issue.

The explanation is in full and better expresses the difficulties im facing and that no one seems to be able to help me with.

Case ID: 9088210192

Hope you can help

00
user profile
Maja_Amazon
In reply to: Seller_FhcGxGcbFKlge’s post

Hello @Seller_FhcGxGcbFKlge!

I can see that your case was transferred 30 min ago and is being worked on by one of our teams. Let's please wait for the updates there.

I am going to keep track of your case as well.

Best,

Maja

00
user profile
Seller_FhcGxGcbFKlge
In reply to: Maja_Amazon’s post

Unfortunately Maja, I get copy/paste replies.. Nothing that really helps.

00
user profile
Maja_Amazon
In reply to: Seller_FhcGxGcbFKlge’s post

Hello @Seller_FhcGxGcbFKlge!

Please note that case 9088210192 is pending action from your side.

Can you please check it and provide the required information?

Thanks in advance!

Maja

00
Follow this discussion to be notified of new activity
user profile
Seller_FhcGxGcbFKlge

Child ASINS exiting Parent ASIN

Hello everyone,

I have been strugling with Seller Support to fix a proble.

I have a 3 child asins out of 12 that are unable to merge with the parent. Regardless of what I do, they exit the parent asin on the back end and also on the listing itself.

It is just Size variations for clothing so 9 out of 12 are ok but for some reason the remaining 3 just won't work.

I've tried flat files, and even doing it through editing on seller central. Has anyone ever had this problem ?

Please help...

65 views
14 replies
Create and Manage Listings
Tags:ASIN, Add a product
00
Reply
user profile
Seller_FhcGxGcbFKlge

Child ASINS exiting Parent ASIN

Hello everyone,

I have been strugling with Seller Support to fix a proble.

I have a 3 child asins out of 12 that are unable to merge with the parent. Regardless of what I do, they exit the parent asin on the back end and also on the listing itself.

It is just Size variations for clothing so 9 out of 12 are ok but for some reason the remaining 3 just won't work.

I've tried flat files, and even doing it through editing on seller central. Has anyone ever had this problem ?

Please help...

Create and Manage Listings
Tags:ASIN, Add a product
00
65 views
14 replies
Reply
user profile

Child ASINS exiting Parent ASIN

by Seller_FhcGxGcbFKlge

Hello everyone,

I have been strugling with Seller Support to fix a proble.

I have a 3 child asins out of 12 that are unable to merge with the parent. Regardless of what I do, they exit the parent asin on the back end and also on the listing itself.

It is just Size variations for clothing so 9 out of 12 are ok but for some reason the remaining 3 just won't work.

I've tried flat files, and even doing it through editing on seller central. Has anyone ever had this problem ?

Please help...

Create and Manage Listings
Tags:ASIN, Add a product
00
65 views
14 replies
Reply
14 replies
14 replies
Quick filters
Sort by
user profile
Seller_d8YGbIjNqwFxn
In reply to: Seller_FhcGxGcbFKlge’s post

Something on those 3 child ASIN's is incompatible with the parent.

It will likely be a key attribute such as Brand, Browse Node, Manufacturer which doesn't match the parent listing.

You may find that deleting the 3 child variations waiting 24 hours and then adding them to the parent again resolves the issue,

00
user profile
Seller_FhcGxGcbFKlge
In reply to: Seller_d8YGbIjNqwFxn’s post

thank you for your reply. Makes sense, I've read that somewhere before.

ive had the issue on the German marketplace and was desperately struggling to solve it unsucceffully and suddenly the issue spread to France market..

Will try to do as you suggested.

00
user profile
Maja_Amazon
In reply to: Seller_FhcGxGcbFKlge’s post

Hello @Seller_FhcGxGcbFKlge!

Were you able to list the variations? If not - would you share with me the ID of the case you opened with Seller Support?

@Seller_d8YGbIjNqwFxn- thanks for your inputs.

Best,

Maja

00
user profile
Seller_FhcGxGcbFKlge
In reply to: Maja_Amazon’s post

Hi Maja, here is the latest case I had to re-open , regarding the same issue.

The explanation is in full and better expresses the difficulties im facing and that no one seems to be able to help me with.

Case ID: 9088210192

Hope you can help

00
user profile
Maja_Amazon
In reply to: Seller_FhcGxGcbFKlge’s post

Hello @Seller_FhcGxGcbFKlge!

I can see that your case was transferred 30 min ago and is being worked on by one of our teams. Let's please wait for the updates there.

I am going to keep track of your case as well.

Best,

Maja

00
user profile
Seller_FhcGxGcbFKlge
In reply to: Maja_Amazon’s post

Unfortunately Maja, I get copy/paste replies.. Nothing that really helps.

00
user profile
Maja_Amazon
In reply to: Seller_FhcGxGcbFKlge’s post

Hello @Seller_FhcGxGcbFKlge!

Please note that case 9088210192 is pending action from your side.

Can you please check it and provide the required information?

Thanks in advance!

Maja

00
Follow this discussion to be notified of new activity
user profile
Seller_d8YGbIjNqwFxn
In reply to: Seller_FhcGxGcbFKlge’s post

Something on those 3 child ASIN's is incompatible with the parent.

It will likely be a key attribute such as Brand, Browse Node, Manufacturer which doesn't match the parent listing.

You may find that deleting the 3 child variations waiting 24 hours and then adding them to the parent again resolves the issue,

00
user profile
Seller_d8YGbIjNqwFxn
In reply to: Seller_FhcGxGcbFKlge’s post

Something on those 3 child ASIN's is incompatible with the parent.

It will likely be a key attribute such as Brand, Browse Node, Manufacturer which doesn't match the parent listing.

You may find that deleting the 3 child variations waiting 24 hours and then adding them to the parent again resolves the issue,

00
Reply
user profile
Seller_FhcGxGcbFKlge
In reply to: Seller_d8YGbIjNqwFxn’s post

thank you for your reply. Makes sense, I've read that somewhere before.

ive had the issue on the German marketplace and was desperately struggling to solve it unsucceffully and suddenly the issue spread to France market..

Will try to do as you suggested.

00
user profile
Seller_FhcGxGcbFKlge
In reply to: Seller_d8YGbIjNqwFxn’s post

thank you for your reply. Makes sense, I've read that somewhere before.

ive had the issue on the German marketplace and was desperately struggling to solve it unsucceffully and suddenly the issue spread to France market..

Will try to do as you suggested.

00
Reply
user profile
Maja_Amazon
In reply to: Seller_FhcGxGcbFKlge’s post

Hello @Seller_FhcGxGcbFKlge!

Were you able to list the variations? If not - would you share with me the ID of the case you opened with Seller Support?

@Seller_d8YGbIjNqwFxn- thanks for your inputs.

Best,

Maja

00
user profile
Maja_Amazon
In reply to: Seller_FhcGxGcbFKlge’s post

Hello @Seller_FhcGxGcbFKlge!

Were you able to list the variations? If not - would you share with me the ID of the case you opened with Seller Support?

@Seller_d8YGbIjNqwFxn- thanks for your inputs.

Best,

Maja

00
Reply
user profile
Seller_FhcGxGcbFKlge
In reply to: Maja_Amazon’s post

Hi Maja, here is the latest case I had to re-open , regarding the same issue.

The explanation is in full and better expresses the difficulties im facing and that no one seems to be able to help me with.

Case ID: 9088210192

Hope you can help

00
user profile
Seller_FhcGxGcbFKlge
In reply to: Maja_Amazon’s post

Hi Maja, here is the latest case I had to re-open , regarding the same issue.

The explanation is in full and better expresses the difficulties im facing and that no one seems to be able to help me with.

Case ID: 9088210192

Hope you can help

00
Reply
user profile
Maja_Amazon
In reply to: Seller_FhcGxGcbFKlge’s post

Hello @Seller_FhcGxGcbFKlge!

I can see that your case was transferred 30 min ago and is being worked on by one of our teams. Let's please wait for the updates there.

I am going to keep track of your case as well.

Best,

Maja

00
user profile
Maja_Amazon
In reply to: Seller_FhcGxGcbFKlge’s post

Hello @Seller_FhcGxGcbFKlge!

I can see that your case was transferred 30 min ago and is being worked on by one of our teams. Let's please wait for the updates there.

I am going to keep track of your case as well.

Best,

Maja

00
Reply
user profile
Seller_FhcGxGcbFKlge
In reply to: Maja_Amazon’s post

Unfortunately Maja, I get copy/paste replies.. Nothing that really helps.

00
user profile
Seller_FhcGxGcbFKlge
In reply to: Maja_Amazon’s post

Unfortunately Maja, I get copy/paste replies.. Nothing that really helps.

00
Reply
user profile
Maja_Amazon
In reply to: Seller_FhcGxGcbFKlge’s post

Hello @Seller_FhcGxGcbFKlge!

Please note that case 9088210192 is pending action from your side.

Can you please check it and provide the required information?

Thanks in advance!

Maja

00
user profile
Maja_Amazon
In reply to: Seller_FhcGxGcbFKlge’s post

Hello @Seller_FhcGxGcbFKlge!

Please note that case 9088210192 is pending action from your side.

Can you please check it and provide the required information?

Thanks in advance!

Maja

00
Reply
Follow this discussion to be notified of new activity