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Seller_LYYnVjweGTmby

Message Widget Shows 30 Messages, but none can be Found

All of a sudden I am showing 10 Buyer Messages each in US, Canada, and Mexico. I don't even have a presence in Canada or Mexico. Yet when I click on the 10 message in US there are no messages to respond to. And when I click on the 10 messages in Canada, Amazon wants me to start listing in Canada, which I don't want to do. Luckily, I was able to back out of that disaster, but what is going on with Messages?

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Seller_LYYnVjweGTmby

Message Widget Shows 30 Messages, but none can be Found

All of a sudden I am showing 10 Buyer Messages each in US, Canada, and Mexico. I don't even have a presence in Canada or Mexico. Yet when I click on the 10 message in US there are no messages to respond to. And when I click on the 10 messages in Canada, Amazon wants me to start listing in Canada, which I don't want to do. Luckily, I was able to back out of that disaster, but what is going on with Messages?

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Seller_LYYnVjweGTmby
In reply to: Seller_LYYnVjweGTmby’s post

And why is the Forum message sending me a message that "This post may contain personal data. Please consider removing any personal data." Could someone show what personal data in is my original post?

10
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Seller_5QspwJBroEwXb
In reply to: Seller_LYYnVjweGTmby’s post

you are lucky, mine is showing 976 messages but when I click none are to be found. Clearly a glitch, hopefully they'll sort it out before I get dinged for 976 late replies

20
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Seller_GjKCLR8jSo2vN
In reply to: Seller_LYYnVjweGTmby’s post

I am seeing more than 6000+ messages. They all are blank sems some knid of glitch.

20
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Seller_kCVXiWaYj9rtR
In reply to: Seller_LYYnVjweGTmby’s post

Same here. Obviously a glitch as there are no buyer messages to be found.

10
user profile
Seller_ZfvUUqlHrAitT
In reply to: Seller_LYYnVjweGTmby’s post

Same issue here... Dashboard showing 140 buyer messages - 10 for each marketplace... where there are actually zero.

10
user profile
Seller_J5QMHA4w70YUw
In reply to: Seller_LYYnVjweGTmby’s post

Same here, 30 messages for me. Nice to have a little Amazon panic before I have my coffee.

10
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Seller_Pe0MbMKRhvYTy
In reply to: Seller_LYYnVjweGTmby’s post

Same issue. I kept looking and no messages to respond to. I saw that yesterday and it finally zero'd out but it's back today with more messages to respond to and say over 24hrs. I go around and around looking but no messages. Hopefully they fix it soon b/c it's driving me crazy seeing it!

10
user profile
Seller_07r7BysxSWRRS
In reply to: Seller_LYYnVjweGTmby’s post

Same here. Some already showing greater than 24 hours response rate but no messages found. Hopefully this doesn't go against any metrics.

10
user profile
Seller_XcsT0rjKcqoNJ
In reply to: Seller_LYYnVjweGTmby’s post

This is likely related to the move to the new new messaging inbox. I cleared mine by going back to the legacy inbox and clearing "unread" messages.

10
user profile
Michelle_Amazon
In reply to: Seller_LYYnVjweGTmby’s post

Hello @Seller_LYYnVjweGTmby,

Michelle at Amazon here. Are you still having the issue with your messaging? If you are, I would recommend contacting Seller Support so they can investigate. If they are not able to help, please provide me with the case ID and I would be happy to take a look.

Thanks,

Michelle

10
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Seller_LYYnVjweGTmby

Message Widget Shows 30 Messages, but none can be Found

All of a sudden I am showing 10 Buyer Messages each in US, Canada, and Mexico. I don't even have a presence in Canada or Mexico. Yet when I click on the 10 message in US there are no messages to respond to. And when I click on the 10 messages in Canada, Amazon wants me to start listing in Canada, which I don't want to do. Luckily, I was able to back out of that disaster, but what is going on with Messages?

82 views
10 replies
60
Reply
user profile
Seller_LYYnVjweGTmby

Message Widget Shows 30 Messages, but none can be Found

All of a sudden I am showing 10 Buyer Messages each in US, Canada, and Mexico. I don't even have a presence in Canada or Mexico. Yet when I click on the 10 message in US there are no messages to respond to. And when I click on the 10 messages in Canada, Amazon wants me to start listing in Canada, which I don't want to do. Luckily, I was able to back out of that disaster, but what is going on with Messages?

60
82 views
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Message Widget Shows 30 Messages, but none can be Found

by Seller_LYYnVjweGTmby

All of a sudden I am showing 10 Buyer Messages each in US, Canada, and Mexico. I don't even have a presence in Canada or Mexico. Yet when I click on the 10 message in US there are no messages to respond to. And when I click on the 10 messages in Canada, Amazon wants me to start listing in Canada, which I don't want to do. Luckily, I was able to back out of that disaster, but what is going on with Messages?

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Seller_LYYnVjweGTmby
In reply to: Seller_LYYnVjweGTmby’s post

And why is the Forum message sending me a message that "This post may contain personal data. Please consider removing any personal data." Could someone show what personal data in is my original post?

10
user profile
Seller_5QspwJBroEwXb
In reply to: Seller_LYYnVjweGTmby’s post

you are lucky, mine is showing 976 messages but when I click none are to be found. Clearly a glitch, hopefully they'll sort it out before I get dinged for 976 late replies

20
user profile
Seller_GjKCLR8jSo2vN
In reply to: Seller_LYYnVjweGTmby’s post

I am seeing more than 6000+ messages. They all are blank sems some knid of glitch.

20
user profile
Seller_kCVXiWaYj9rtR
In reply to: Seller_LYYnVjweGTmby’s post

Same here. Obviously a glitch as there are no buyer messages to be found.

10
user profile
Seller_ZfvUUqlHrAitT
In reply to: Seller_LYYnVjweGTmby’s post

Same issue here... Dashboard showing 140 buyer messages - 10 for each marketplace... where there are actually zero.

10
user profile
Seller_J5QMHA4w70YUw
In reply to: Seller_LYYnVjweGTmby’s post

Same here, 30 messages for me. Nice to have a little Amazon panic before I have my coffee.

10
user profile
Seller_Pe0MbMKRhvYTy
In reply to: Seller_LYYnVjweGTmby’s post

Same issue. I kept looking and no messages to respond to. I saw that yesterday and it finally zero'd out but it's back today with more messages to respond to and say over 24hrs. I go around and around looking but no messages. Hopefully they fix it soon b/c it's driving me crazy seeing it!

10
user profile
Seller_07r7BysxSWRRS
In reply to: Seller_LYYnVjweGTmby’s post

Same here. Some already showing greater than 24 hours response rate but no messages found. Hopefully this doesn't go against any metrics.

10
user profile
Seller_XcsT0rjKcqoNJ
In reply to: Seller_LYYnVjweGTmby’s post

This is likely related to the move to the new new messaging inbox. I cleared mine by going back to the legacy inbox and clearing "unread" messages.

10
user profile
Michelle_Amazon
In reply to: Seller_LYYnVjweGTmby’s post

Hello @Seller_LYYnVjweGTmby,

Michelle at Amazon here. Are you still having the issue with your messaging? If you are, I would recommend contacting Seller Support so they can investigate. If they are not able to help, please provide me with the case ID and I would be happy to take a look.

Thanks,

Michelle

10
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user profile
Seller_LYYnVjweGTmby
In reply to: Seller_LYYnVjweGTmby’s post

And why is the Forum message sending me a message that "This post may contain personal data. Please consider removing any personal data." Could someone show what personal data in is my original post?

10
user profile
Seller_LYYnVjweGTmby
In reply to: Seller_LYYnVjweGTmby’s post

And why is the Forum message sending me a message that "This post may contain personal data. Please consider removing any personal data." Could someone show what personal data in is my original post?

10
Reply
user profile
Seller_5QspwJBroEwXb
In reply to: Seller_LYYnVjweGTmby’s post

you are lucky, mine is showing 976 messages but when I click none are to be found. Clearly a glitch, hopefully they'll sort it out before I get dinged for 976 late replies

20
user profile
Seller_5QspwJBroEwXb
In reply to: Seller_LYYnVjweGTmby’s post

you are lucky, mine is showing 976 messages but when I click none are to be found. Clearly a glitch, hopefully they'll sort it out before I get dinged for 976 late replies

20
Reply
user profile
Seller_GjKCLR8jSo2vN
In reply to: Seller_LYYnVjweGTmby’s post

I am seeing more than 6000+ messages. They all are blank sems some knid of glitch.

20
user profile
Seller_GjKCLR8jSo2vN
In reply to: Seller_LYYnVjweGTmby’s post

I am seeing more than 6000+ messages. They all are blank sems some knid of glitch.

20
Reply
user profile
Seller_kCVXiWaYj9rtR
In reply to: Seller_LYYnVjweGTmby’s post

Same here. Obviously a glitch as there are no buyer messages to be found.

10
user profile
Seller_kCVXiWaYj9rtR
In reply to: Seller_LYYnVjweGTmby’s post

Same here. Obviously a glitch as there are no buyer messages to be found.

10
Reply
user profile
Seller_ZfvUUqlHrAitT
In reply to: Seller_LYYnVjweGTmby’s post

Same issue here... Dashboard showing 140 buyer messages - 10 for each marketplace... where there are actually zero.

10
user profile
Seller_ZfvUUqlHrAitT
In reply to: Seller_LYYnVjweGTmby’s post

Same issue here... Dashboard showing 140 buyer messages - 10 for each marketplace... where there are actually zero.

10
Reply
user profile
Seller_J5QMHA4w70YUw
In reply to: Seller_LYYnVjweGTmby’s post

Same here, 30 messages for me. Nice to have a little Amazon panic before I have my coffee.

10
user profile
Seller_J5QMHA4w70YUw
In reply to: Seller_LYYnVjweGTmby’s post

Same here, 30 messages for me. Nice to have a little Amazon panic before I have my coffee.

10
Reply
user profile
Seller_Pe0MbMKRhvYTy
In reply to: Seller_LYYnVjweGTmby’s post

Same issue. I kept looking and no messages to respond to. I saw that yesterday and it finally zero'd out but it's back today with more messages to respond to and say over 24hrs. I go around and around looking but no messages. Hopefully they fix it soon b/c it's driving me crazy seeing it!

10
user profile
Seller_Pe0MbMKRhvYTy
In reply to: Seller_LYYnVjweGTmby’s post

Same issue. I kept looking and no messages to respond to. I saw that yesterday and it finally zero'd out but it's back today with more messages to respond to and say over 24hrs. I go around and around looking but no messages. Hopefully they fix it soon b/c it's driving me crazy seeing it!

10
Reply
user profile
Seller_07r7BysxSWRRS
In reply to: Seller_LYYnVjweGTmby’s post

Same here. Some already showing greater than 24 hours response rate but no messages found. Hopefully this doesn't go against any metrics.

10
user profile
Seller_07r7BysxSWRRS
In reply to: Seller_LYYnVjweGTmby’s post

Same here. Some already showing greater than 24 hours response rate but no messages found. Hopefully this doesn't go against any metrics.

10
Reply
user profile
Seller_XcsT0rjKcqoNJ
In reply to: Seller_LYYnVjweGTmby’s post

This is likely related to the move to the new new messaging inbox. I cleared mine by going back to the legacy inbox and clearing "unread" messages.

10
user profile
Seller_XcsT0rjKcqoNJ
In reply to: Seller_LYYnVjweGTmby’s post

This is likely related to the move to the new new messaging inbox. I cleared mine by going back to the legacy inbox and clearing "unread" messages.

10
Reply
user profile
Michelle_Amazon
In reply to: Seller_LYYnVjweGTmby’s post

Hello @Seller_LYYnVjweGTmby,

Michelle at Amazon here. Are you still having the issue with your messaging? If you are, I would recommend contacting Seller Support so they can investigate. If they are not able to help, please provide me with the case ID and I would be happy to take a look.

Thanks,

Michelle

10
user profile
Michelle_Amazon
In reply to: Seller_LYYnVjweGTmby’s post

Hello @Seller_LYYnVjweGTmby,

Michelle at Amazon here. Are you still having the issue with your messaging? If you are, I would recommend contacting Seller Support so they can investigate. If they are not able to help, please provide me with the case ID and I would be happy to take a look.

Thanks,

Michelle

10
Reply
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