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Seller_bean4dfHj92Ni

KYC Verification Team NO Response

Hi anyone can support that how we can solve KYC verification issue with Amazon since September 2023,

Now we are completely disappointed with Amazon seller support, how you people assisting customers, how your account verification team behavior regarding such cases, how many times we created cased and no one taking any action, why it's happening with us, Amazon deducting fee every month without any delay but not focusing on our case. Its complete failure of customer service support team. I think I have used all means and communication way to contact and solve our issue and waited more than 6 month but ignorance all over customer support. Even 15 to 20 time I given many of our contact numbers for urgent support but no response, contacted directly by mail to account verification team but no response.

Please suggestion required that we have already sales more than a year and suddenly Amazon make inactive our account, creating case and getting no proper response. Transferring case to but no response.

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1 reply
Tags:Verification
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Seller_bean4dfHj92Ni

KYC Verification Team NO Response

Hi anyone can support that how we can solve KYC verification issue with Amazon since September 2023,

Now we are completely disappointed with Amazon seller support, how you people assisting customers, how your account verification team behavior regarding such cases, how many times we created cased and no one taking any action, why it's happening with us, Amazon deducting fee every month without any delay but not focusing on our case. Its complete failure of customer service support team. I think I have used all means and communication way to contact and solve our issue and waited more than 6 month but ignorance all over customer support. Even 15 to 20 time I given many of our contact numbers for urgent support but no response, contacted directly by mail to account verification team but no response.

Please suggestion required that we have already sales more than a year and suddenly Amazon make inactive our account, creating case and getting no proper response. Transferring case to but no response.

Tags:Verification
00
57 views
1 reply
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Spencer_Amazon

Hello @Seller_bean4dfHj92Ni,

I am Spencer with Amazon.

I contacted our partner team and I can confirm that our verification team are continuing to review your account.

An update was sent on February 15th.

Please bear with us, I hope your issue will be resolved soon.

Regards, Spencer

00
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user profile
Seller_bean4dfHj92Ni

KYC Verification Team NO Response

Hi anyone can support that how we can solve KYC verification issue with Amazon since September 2023,

Now we are completely disappointed with Amazon seller support, how you people assisting customers, how your account verification team behavior regarding such cases, how many times we created cased and no one taking any action, why it's happening with us, Amazon deducting fee every month without any delay but not focusing on our case. Its complete failure of customer service support team. I think I have used all means and communication way to contact and solve our issue and waited more than 6 month but ignorance all over customer support. Even 15 to 20 time I given many of our contact numbers for urgent support but no response, contacted directly by mail to account verification team but no response.

Please suggestion required that we have already sales more than a year and suddenly Amazon make inactive our account, creating case and getting no proper response. Transferring case to but no response.

57 views
1 reply
Tags:Verification
00
Reply
user profile
Seller_bean4dfHj92Ni

KYC Verification Team NO Response

Hi anyone can support that how we can solve KYC verification issue with Amazon since September 2023,

Now we are completely disappointed with Amazon seller support, how you people assisting customers, how your account verification team behavior regarding such cases, how many times we created cased and no one taking any action, why it's happening with us, Amazon deducting fee every month without any delay but not focusing on our case. Its complete failure of customer service support team. I think I have used all means and communication way to contact and solve our issue and waited more than 6 month but ignorance all over customer support. Even 15 to 20 time I given many of our contact numbers for urgent support but no response, contacted directly by mail to account verification team but no response.

Please suggestion required that we have already sales more than a year and suddenly Amazon make inactive our account, creating case and getting no proper response. Transferring case to but no response.

Tags:Verification
00
57 views
1 reply
Reply
user profile

KYC Verification Team NO Response

by Seller_bean4dfHj92Ni

Hi anyone can support that how we can solve KYC verification issue with Amazon since September 2023,

Now we are completely disappointed with Amazon seller support, how you people assisting customers, how your account verification team behavior regarding such cases, how many times we created cased and no one taking any action, why it's happening with us, Amazon deducting fee every month without any delay but not focusing on our case. Its complete failure of customer service support team. I think I have used all means and communication way to contact and solve our issue and waited more than 6 month but ignorance all over customer support. Even 15 to 20 time I given many of our contact numbers for urgent support but no response, contacted directly by mail to account verification team but no response.

Please suggestion required that we have already sales more than a year and suddenly Amazon make inactive our account, creating case and getting no proper response. Transferring case to but no response.

Tags:Verification
00
57 views
1 reply
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Spencer_Amazon

Hello @Seller_bean4dfHj92Ni,

I am Spencer with Amazon.

I contacted our partner team and I can confirm that our verification team are continuing to review your account.

An update was sent on February 15th.

Please bear with us, I hope your issue will be resolved soon.

Regards, Spencer

00
Follow this discussion to be notified of new activity
user profile
Spencer_Amazon

Hello @Seller_bean4dfHj92Ni,

I am Spencer with Amazon.

I contacted our partner team and I can confirm that our verification team are continuing to review your account.

An update was sent on February 15th.

Please bear with us, I hope your issue will be resolved soon.

Regards, Spencer

00
user profile
Spencer_Amazon

Hello @Seller_bean4dfHj92Ni,

I am Spencer with Amazon.

I contacted our partner team and I can confirm that our verification team are continuing to review your account.

An update was sent on February 15th.

Please bear with us, I hope your issue will be resolved soon.

Regards, Spencer

00
Reply
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