Verify Your Emergency Contact Information
Has anyone else received the email below indicating their emergency contact information is not verified?
Clicking on the link shows it is all verified so not sure what else I need to do.
Does this mean I am not eligible for Account Health Assurance?
We noticed that your emergency contact email address and phone number in your Amazon selling account haven’t been verified.
It’s necessary to verify these details for the following reasons:
Eligibility for the Account Health Assurance programme, which helps protect your account from potential disruptions. To learn more, go to Account Health Assurance: Frequently asked questions.
Access to account health specialists that can contact you and address critical account-related concerns before they affect your business operations.
Your contact information will be kept secure and used for critical account-related communications only.
To add or update your emergency contact details, go to Update my emergency contact.
The Amazon Services team
Repo
Verify Your Emergency Contact Information
Has anyone else received the email below indicating their emergency contact information is not verified?
Clicking on the link shows it is all verified so not sure what else I need to do.
Does this mean I am not eligible for Account Health Assurance?
We noticed that your emergency contact email address and phone number in your Amazon selling account haven’t been verified.
It’s necessary to verify these details for the following reasons:
Eligibility for the Account Health Assurance programme, which helps protect your account from potential disruptions. To learn more, go to Account Health Assurance: Frequently asked questions.
Access to account health specialists that can contact you and address critical account-related concerns before they affect your business operations.
Your contact information will be kept secure and used for critical account-related communications only.
To add or update your emergency contact details, go to Update my emergency contact.
The Amazon Services team
Repo
0 replies
Seller_MT8rt0A2OpbCx
Hopefully, the email was replicated in your seller central and clicking the link did not ask you to log in.
I may be overcautious, but I make it a rule not to click on links, unless I am expecting the email and am absolutely sure it is genuine.
If you are not certain, based on the above, I would change your password on Seller Central, first making sure the URL is the correct one https://sellercentral.amazon.co.uk/ with no characters different, e.g. selercentral, etc.
Seller_IfSV5eBt32Mxj
Got the same a couple of days ago, i just ignored it. Likewise everything was showing as verifyed.
Seller_ZOZTdubuqFBLp
I got the email and my settings showed that my email was ok but my mobile number needed to be varified.
The number that was showing was in fact the correct number and had not been changed in 11 years. Give the total mess up around my bank account not being varified and the knock on effects of that......I still, 5 weeks on, await any update from SS regarding that...... I updated my contact number.
If in any doubt at all I would contact SS to confirm if you need to update anything.
