Need buyer email address to send parcel, but Amazon blocks them!
How do I send a parcel that requires a buyer email address?
I have messaged buyers to send them to me, but Amazon then blocks them, so I can't see.
How do I ship the parcel without the email (especially internationally where it is required for customs purposes.
On a similar thread, somebody said there was an Amazon email address under 'Unshipped orders' but I can't see anything anywhere. Why does Amazon make this so complicated?
Any advice appreciated, otherwise I'll have to stop using the site, which would be a shame .
Thanks :)
0 replies
Seller_ZVAz3d5lZuGid
I am guessing it depends on which carrier you are using. I use Yodel for some of mine (I only sell in UK) and I simply put my own email address ! - maybe not right, but it gets round the problem
If you use RM (which I do for any overseas) then they don't ask for buyers email, as far as I recall.
Seller_FQHkqHJI5SqTh
If you haven't marked the order as shipped. you will find an e-mail address for the buyer under - Order Reports - Unshipped Orders. Download the report.
It's an Amazon e-mail address, but it suffices.
Don't know if this is only available to those on a Pro plan.
Failing that the age old work around is to use your e-mail address. Never heard of an e-mail address being a requirement for Customs.
Seller_87mKFKKA3Vwkx
I send three or four orders overseas every week with Royal Mail and have never needed buyer's email address.
Seller_ZOZTdubuqFBLp
Use your own.
Theres no way to get the buyers without a real load of trouble
Seller_zJBycRNVjmT8H
if you use RM click and collect the email shows up next to the order
Seller_FwlLsObKll4w6
post.just export the order file it will give your buyers email address
Seller_CNXMnZmfYYY3b
It would be great if Amazon gave us shoppers email addresses but the spam would be completely out of control! We would all have 100k+ mailing lists.
Seller_lJqYvTzOadIe5
use your own email, it is the tel number that counts for most deliveries any way.
