Product video rejected due to medical advice?
Hi,
My product information/features video got rejected twice whilst the other, similar product's video got approved.
Video rejected
Your video was rejected for the following reasons:
The video provides medical advice, negatively refers to professional medical advice, or makes false medical claims
My video is of hijabs, nothing to do with medicine, advice or any medical-related information.
Product video rejected due to medical advice?
Hi,
My product information/features video got rejected twice whilst the other, similar product's video got approved.
Video rejected
Your video was rejected for the following reasons:
The video provides medical advice, negatively refers to professional medical advice, or makes false medical claims
My video is of hijabs, nothing to do with medicine, advice or any medical-related information.
0 replies
Seller_ZJhFeE3tNKzfh
we had this on a Video and it transpired the issue was a recycled logo.
So annoyingly you aren’t necessarily looking for medical advice.
Problem now is getting someone to tell you what the issue is. It took us about 6 weeks. And before you ask, whatever it is causing the issue, you’ll have to remove it.