Seller_AUlFkz3Bhuwoi
Pending Orders
Just curious as to the length of time an order is allowed to pend? I have 2 pending orders of 4months and 5pending orders of 2months. Reason: Awaiting Payment.
Do I make a case regarding these pending orders?
thanks and kind regards!
Tags:FBA, Fulfilment
10
Seller_AUlFkz3Bhuwoi
Pending Orders
Just curious as to the length of time an order is allowed to pend? I have 2 pending orders of 4months and 5pending orders of 2months. Reason: Awaiting Payment.
Do I make a case regarding these pending orders?
thanks and kind regards!
5 replies
Dominic_Amazon
Hi @Seller_AUlFkz3Bhuwoi,
Pending orders can last up to 21 days. If you have pending orders longer than 21 days please create a case with seller support and provide the order IDs.
Best,
Dominic
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