Pending Orders
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Seller_AUlFkz3Bhuwoi

Pending Orders

Just curious as to the length of time an order is allowed to pend? I have 2 pending orders of 4months and 5pending orders of 2months. Reason: Awaiting Payment.

Do I make a case regarding these pending orders?

thanks and kind regards!

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Fulfil Orders
Tags:FBA, Fulfilment
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Dominic_Amazon
In reply to: Seller_AUlFkz3Bhuwoi’s post

Hi @Seller_AUlFkz3Bhuwoi,

Pending orders can last up to 21 days. If you have pending orders longer than 21 days please create a case with seller support and provide the order IDs.

Best,

Dominic

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