Verify Establishment for VAT - Help needed
Hello fellow sellers, I need your help
I recently received an email from Amazon for VAT establishment. I am based in the UK. For privacy my registered company address is for mail forwarding and it is different from my physical/operational address. My physical and operation address is my home address. So I submitted my council tax, TV licence, Utility bills and Bank statements all showing my name, business name at this address as proof. But they came back to me to supply additional information. I am a little surprised and confused as to what additional to supply knowing that my company register address location is for mail forwarding as I don't operate there. Please see their response below:
Hello,
Thank you for your submission. We reviewed the information provided, we need additional documentation to determine whether you are established in the UK for Value Added Tax (VAT) purposes.
Why did this happen?
We must collect and remit VAT from non-UK established selling partners for the sales of goods delivered to customers in the UK. Based on a review of your account, we determined that you may not be UK established for VAT purposes. We leveraged a combination of automated means and expert human review to identify this issue and make this decision. We took this action in accordance with the Amazon Business Solution Agreement:
https://sellercentral-europe.amazon.com/help/hub/reference/external/G201190440
and APUK Agreement:
https://sellercentral-europe.amazon.com/help/hub/reference/G201190400
What actions do I need to take?
To avoid further impact to your disbursements, go to the Account Health page in your Seller Central account and follow the instructions from the banner that is present at the top of the page to submit the following mentioned documentation:
https://sellercentral-europe.amazon.com/performance/dashboard?ref=ah_em_ap
What documents do I need to provide?
- Proof of physical business address.
*** The utility bills and council tax bill which you have provided not in business address. If you are unable to provided any of the following, please explain the reason. ***
We accept one of the following documents (we do not accept mobile phone bills):
• A recent business rates addressed to the company
• A recent utility bill dated within 180 days addressed to the company or the director of the company. If bill was in name of director the address need to be same as the business address.
Verify Establishment for VAT - Help needed
Hello fellow sellers, I need your help
I recently received an email from Amazon for VAT establishment. I am based in the UK. For privacy my registered company address is for mail forwarding and it is different from my physical/operational address. My physical and operation address is my home address. So I submitted my council tax, TV licence, Utility bills and Bank statements all showing my name, business name at this address as proof. But they came back to me to supply additional information. I am a little surprised and confused as to what additional to supply knowing that my company register address location is for mail forwarding as I don't operate there. Please see their response below:
Hello,
Thank you for your submission. We reviewed the information provided, we need additional documentation to determine whether you are established in the UK for Value Added Tax (VAT) purposes.
Why did this happen?
We must collect and remit VAT from non-UK established selling partners for the sales of goods delivered to customers in the UK. Based on a review of your account, we determined that you may not be UK established for VAT purposes. We leveraged a combination of automated means and expert human review to identify this issue and make this decision. We took this action in accordance with the Amazon Business Solution Agreement:
https://sellercentral-europe.amazon.com/help/hub/reference/external/G201190440
and APUK Agreement:
https://sellercentral-europe.amazon.com/help/hub/reference/G201190400
What actions do I need to take?
To avoid further impact to your disbursements, go to the Account Health page in your Seller Central account and follow the instructions from the banner that is present at the top of the page to submit the following mentioned documentation:
https://sellercentral-europe.amazon.com/performance/dashboard?ref=ah_em_ap
What documents do I need to provide?
- Proof of physical business address.
*** The utility bills and council tax bill which you have provided not in business address. If you are unable to provided any of the following, please explain the reason. ***
We accept one of the following documents (we do not accept mobile phone bills):
• A recent business rates addressed to the company
• A recent utility bill dated within 180 days addressed to the company or the director of the company. If bill was in name of director the address need to be same as the business address.
0 replies
Seller_SFuuotKxAs0LI
@Jessica_Amazon_@Julia_Amzn@Abella_AMZ @Winston_Amazon Could you please assist on this issue, as it is now affecting my mental health and impacting my business significantly? I have been back and forth with seller support. I have submitted all the required documents, but this has not satisfied SP. They keep on asking me to provide "proof of physical business address" to verify my establishment for VAT purposes.
I am based in the UK. My physical and operational business address is the same as my home address, as I am a small business. I provided my council tax that bears my name and my wife's name. In addition, I provided my water, energy, and telephone bills as utility bills. I also provided my company bank account statement showing my physical and operational address, but this has not satisfied seller support, so they keep asking for it. I no longer know what to do, as this is really frustrating and affecting my mental health.
