Buyer Return Fraud - FBA Returns
Hello,
Could you please look into case ID 16702618611
A customer has placed repeated orders from me through FBA, returned each one (or has a return authorized), and has another pending order from me. This is a total of over $1,000 of merchandise (plus another $400 pending). These are blatantly fraudulent returns, and there's no recourse stopping this customer from continuing to order and then returning.
Thanks
Buyer Return Fraud - FBA Returns
Hello,
Could you please look into case ID 16702618611
A customer has placed repeated orders from me through FBA, returned each one (or has a return authorized), and has another pending order from me. This is a total of over $1,000 of merchandise (plus another $400 pending). These are blatantly fraudulent returns, and there's no recourse stopping this customer from continuing to order and then returning.
Thanks
12 replies
Seller_lJJ2M097dFwgT
Customer has now been refunded for another order:
701-3931137-8833848 ($399.98)
Has placed 2 more orders which will undoubtedly be returned as well:
701-1574504-3436233 ($439.97)
701-7739213-2781033 ($147.98)
This is over $2,000 worth of products now in 7 different orders. He returns every single order for one reason or another, and there's nothing that amazon can do? I have reported him through the report abuse function, but it's useless. Can a mod please look at this? This is absurd at this point. And the items keep getting returned to inventory in sellable condition - there is no way. He is opening these products, taking what he wants and returning them. But I can't get them returned to me to investigate through a removal order, because these have no priority due to the time of the year.
