UNGATING ISSUES
Hello,
I would appreaciate if someone or even Amazon can help me, for some context im a new seller dont have a single sale yet but the reason for that is the ungating problems im having for a certain brand in the health and beauty catergory. I had first bought 85 units of a Brand which was from a wholesaler and came with a proper invoice which amazon require, after atempting 4 times to ungate with this invoice amazon asked for a chain of supply letter which the first supplier couldnt provide but then i had made a new purchase order with another supplier which they gave me a new invoice, chain of supply letter and the suppliers invoice i have submitted this information to amazon twice and it has been declined ?. After giving everything required they are still declining. Im very confused as theres nothing else under the sun i could provide to show amazon the products are authentic and not from a retailer. I just want a REAL PERSON FROM AMAZON to atleast take more than 2 minutes to look at my application and all the documents. I feel like because ive attempted too many times its just a bot auto declining my requests.
UNGATING ISSUES
Hello,
I would appreaciate if someone or even Amazon can help me, for some context im a new seller dont have a single sale yet but the reason for that is the ungating problems im having for a certain brand in the health and beauty catergory. I had first bought 85 units of a Brand which was from a wholesaler and came with a proper invoice which amazon require, after atempting 4 times to ungate with this invoice amazon asked for a chain of supply letter which the first supplier couldnt provide but then i had made a new purchase order with another supplier which they gave me a new invoice, chain of supply letter and the suppliers invoice i have submitted this information to amazon twice and it has been declined ?. After giving everything required they are still declining. Im very confused as theres nothing else under the sun i could provide to show amazon the products are authentic and not from a retailer. I just want a REAL PERSON FROM AMAZON to atleast take more than 2 minutes to look at my application and all the documents. I feel like because ive attempted too many times its just a bot auto declining my requests.
0 replies
Seller_d8YGbIjNqwFxn
Ungating is never guaranteed on Amazon. They often want to see a pattern of sales, positive feedback etc before they ungate certain categories/brands. As a new seller you will not have the sales and feedback yet and may have failed on this.
If the brand is a well known such as L'Oreal they are often reluctant to give approval to new sellers.
You may need to look at other categories first or brands first, get some sales behind you and then reapply for this brand.
