Labels printed on the Buy shipping screen not working right since May 26?
I've been shipping FBM orders the same way for 9 years on the Buy Shipping screen. I do all of my own shipping, there is no FBA. Using letter-size 2-3X5 label stock, one labels prints the shipping label and a packing list/invoice prints on the other label. The last time this worked was May 25. Now when I ship an order, the label orientation changed, part of the label is cut off because it is an incorrect size for this stock and no packing list is printing. I opened a help ticket; Amazon says that they no longer support the printing of invoices. I solved the size problem by clicking on the "More Settings" link and choosing the Scale (%) setting of "fit to printable area". Now it seems I have to go 5 additional steps to print a shipping label and the second half of the label stock goes unused.
Anyone else have or had this problem? What was your solution, if any?
Labels printed on the Buy shipping screen not working right since May 26?
I've been shipping FBM orders the same way for 9 years on the Buy Shipping screen. I do all of my own shipping, there is no FBA. Using letter-size 2-3X5 label stock, one labels prints the shipping label and a packing list/invoice prints on the other label. The last time this worked was May 25. Now when I ship an order, the label orientation changed, part of the label is cut off because it is an incorrect size for this stock and no packing list is printing. I opened a help ticket; Amazon says that they no longer support the printing of invoices. I solved the size problem by clicking on the "More Settings" link and choosing the Scale (%) setting of "fit to printable area". Now it seems I have to go 5 additional steps to print a shipping label and the second half of the label stock goes unused.
Anyone else have or had this problem? What was your solution, if any?
0 replies
Seller_BPkQN8PCHyvMU
I will add that when I printed my shipping label/packing list, both labels printed at the same time on one sheet.
Topher_Amazon
Hey @Seller_BPkQN8PCHyvMU just checking in since I didn't see other replies; is your issue still persisting?
Topher