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Seller_BPkQN8PCHyvMU

Labels printed on the Buy shipping screen not working right since May 26?

I've been shipping FBM orders the same way for 9 years on the Buy Shipping screen. I do all of my own shipping, there is no FBA. Using letter-size 2-3X5 label stock, one labels prints the shipping label and a packing list/invoice prints on the other label. The last time this worked was May 25. Now when I ship an order, the label orientation changed, part of the label is cut off because it is an incorrect size for this stock and no packing list is printing. I opened a help ticket; Amazon says that they no longer support the printing of invoices. I solved the size problem by clicking on the "More Settings" link and choosing the Scale (%) setting of "fit to printable area". Now it seems I have to go 5 additional steps to print a shipping label and the second half of the label stock goes unused.

Anyone else have or had this problem? What was your solution, if any?

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Tags:Shipping labels
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Seller_BPkQN8PCHyvMU

Labels printed on the Buy shipping screen not working right since May 26?

I've been shipping FBM orders the same way for 9 years on the Buy Shipping screen. I do all of my own shipping, there is no FBA. Using letter-size 2-3X5 label stock, one labels prints the shipping label and a packing list/invoice prints on the other label. The last time this worked was May 25. Now when I ship an order, the label orientation changed, part of the label is cut off because it is an incorrect size for this stock and no packing list is printing. I opened a help ticket; Amazon says that they no longer support the printing of invoices. I solved the size problem by clicking on the "More Settings" link and choosing the Scale (%) setting of "fit to printable area". Now it seems I have to go 5 additional steps to print a shipping label and the second half of the label stock goes unused.

Anyone else have or had this problem? What was your solution, if any?

Tags:Shipping labels
00
35 views
4 replies
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Seller_BPkQN8PCHyvMU

I will add that when I printed my shipping label/packing list, both labels printed at the same time on one sheet.

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Topher_Amazon

Hey @Seller_BPkQN8PCHyvMU just checking in since I didn't see other replies; is your issue still persisting?

Topher

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Seller_BPkQN8PCHyvMU

Labels printed on the Buy shipping screen not working right since May 26?

I've been shipping FBM orders the same way for 9 years on the Buy Shipping screen. I do all of my own shipping, there is no FBA. Using letter-size 2-3X5 label stock, one labels prints the shipping label and a packing list/invoice prints on the other label. The last time this worked was May 25. Now when I ship an order, the label orientation changed, part of the label is cut off because it is an incorrect size for this stock and no packing list is printing. I opened a help ticket; Amazon says that they no longer support the printing of invoices. I solved the size problem by clicking on the "More Settings" link and choosing the Scale (%) setting of "fit to printable area". Now it seems I have to go 5 additional steps to print a shipping label and the second half of the label stock goes unused.

Anyone else have or had this problem? What was your solution, if any?

35 views
4 replies
Tags:Shipping labels
00
Reply
user profile
Seller_BPkQN8PCHyvMU

Labels printed on the Buy shipping screen not working right since May 26?

I've been shipping FBM orders the same way for 9 years on the Buy Shipping screen. I do all of my own shipping, there is no FBA. Using letter-size 2-3X5 label stock, one labels prints the shipping label and a packing list/invoice prints on the other label. The last time this worked was May 25. Now when I ship an order, the label orientation changed, part of the label is cut off because it is an incorrect size for this stock and no packing list is printing. I opened a help ticket; Amazon says that they no longer support the printing of invoices. I solved the size problem by clicking on the "More Settings" link and choosing the Scale (%) setting of "fit to printable area". Now it seems I have to go 5 additional steps to print a shipping label and the second half of the label stock goes unused.

Anyone else have or had this problem? What was your solution, if any?

Tags:Shipping labels
00
35 views
4 replies
Reply
user profile

Labels printed on the Buy shipping screen not working right since May 26?

by Seller_BPkQN8PCHyvMU

I've been shipping FBM orders the same way for 9 years on the Buy Shipping screen. I do all of my own shipping, there is no FBA. Using letter-size 2-3X5 label stock, one labels prints the shipping label and a packing list/invoice prints on the other label. The last time this worked was May 25. Now when I ship an order, the label orientation changed, part of the label is cut off because it is an incorrect size for this stock and no packing list is printing. I opened a help ticket; Amazon says that they no longer support the printing of invoices. I solved the size problem by clicking on the "More Settings" link and choosing the Scale (%) setting of "fit to printable area". Now it seems I have to go 5 additional steps to print a shipping label and the second half of the label stock goes unused.

Anyone else have or had this problem? What was your solution, if any?

Tags:Shipping labels
00
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Seller_BPkQN8PCHyvMU

I will add that when I printed my shipping label/packing list, both labels printed at the same time on one sheet.

00
user profile
Topher_Amazon

Hey @Seller_BPkQN8PCHyvMU just checking in since I didn't see other replies; is your issue still persisting?

Topher

00
Follow this discussion to be notified of new activity
user profile
Seller_BPkQN8PCHyvMU

I will add that when I printed my shipping label/packing list, both labels printed at the same time on one sheet.

00
user profile
Seller_BPkQN8PCHyvMU

I will add that when I printed my shipping label/packing list, both labels printed at the same time on one sheet.

00
Reply
user profile
Topher_Amazon

Hey @Seller_BPkQN8PCHyvMU just checking in since I didn't see other replies; is your issue still persisting?

Topher

00
user profile
Topher_Amazon

Hey @Seller_BPkQN8PCHyvMU just checking in since I didn't see other replies; is your issue still persisting?

Topher

00
Reply
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