LISTING NOT ACTIVE
Greetings,
My ASIN- B0F1T61JK5 has been inactive for more than a month now, and the seller central has been unable to help me activate my SKU.
1. I was told that because the SKU is a dangerous commodity I need to change from MFN to FBA to activate my sku but another seller, Wesol, is selling the same product through MFN. I don't see them facing any issues you can check with the link- https://www.amazon.in/Wesol-Isopropyl-alcohol-99-9-2-CH-OH/dp/B0DKP275L8?ref_=ast_sto_dp.
2. I was told my pricing is too high but I can see other sellers selling the same product at a price higher than ours. So what is the issue?- https://www.amazon.in/Wesol-Isopropyl-alcohol-99-9-2-CH-OH/dp/B0B2PC6M29?ref_=ast_sto_dp&th=1.
3. As it is a dangerous good we even uploaded the SDS and Hazmat sheet but then again it was no help and my SKU is still not active.
4. Every time we connect we are given new solutions to activate my product, rather than this helping us it is confusing us more and we are yet to see any outcome though those solutions.
5. We have manufactured alot of materials for this sku and we are losing money everyday as the sku is inactive.
6. We were also told that there might be some issues with our GST and we have changed the GST issues but I bet my SKU issue will not be resolved.
We need a proper resolution to help us Active this SKU on Amazon.
Need help.
LISTING NOT ACTIVE
Greetings,
My ASIN- B0F1T61JK5 has been inactive for more than a month now, and the seller central has been unable to help me activate my SKU.
1. I was told that because the SKU is a dangerous commodity I need to change from MFN to FBA to activate my sku but another seller, Wesol, is selling the same product through MFN. I don't see them facing any issues you can check with the link- https://www.amazon.in/Wesol-Isopropyl-alcohol-99-9-2-CH-OH/dp/B0DKP275L8?ref_=ast_sto_dp.
2. I was told my pricing is too high but I can see other sellers selling the same product at a price higher than ours. So what is the issue?- https://www.amazon.in/Wesol-Isopropyl-alcohol-99-9-2-CH-OH/dp/B0B2PC6M29?ref_=ast_sto_dp&th=1.
3. As it is a dangerous good we even uploaded the SDS and Hazmat sheet but then again it was no help and my SKU is still not active.
4. Every time we connect we are given new solutions to activate my product, rather than this helping us it is confusing us more and we are yet to see any outcome though those solutions.
5. We have manufactured alot of materials for this sku and we are losing money everyday as the sku is inactive.
6. We were also told that there might be some issues with our GST and we have changed the GST issues but I bet my SKU issue will not be resolved.
We need a proper resolution to help us Active this SKU on Amazon.
Need help.
0 replies
Sakura_Amazon_
Hello @Seller_XQzyEnlOUhqa1,
This is Sakura from Amazon. Welcome to the Seller Forums.
Could you please share case IDs that you raised to Seller Support ? I would like to review them.
Thank you,
Sakura