Buy BOX with out stock
hello:
For one of my Listing, I am doing FBA and stock available, but amazon holding the buy-box with no stock ?
Amazon stock will come on 17/October, and still hold the buy box.
Due to this 9 out 10 buyer will not proceed to buying as they don’t check who else also selling.
Is this fair for amazon to hold buy box, where they don’t have stock available ?
Please advise
0 replies
Seller_esvgLzKXw2YAl
No it’s not fair, but that’s the way it is.
What do you expect as answer to that?
Seller_gOlDFgS5Li5Jc
its not only not fair it doesent make a scrap of sense
Seller_I7hc2z60U8D7i
Although I have open the case and ask amazon customer support to look into … but no luck so far 
Any Idea how we can peruse on this matter ?
Seller_0kjDoOPggKt1x
We have had the same… items showing as “Temporary out of stock” With amazon although we have the item in stock, but don’t appear in the buy box?? 
Seller_Zm6mSLypM9kp8
Most probably Amazon holds the BB as either the price from other sellers are above that price or Amazon price matching some competitor even they being OOS themselves but to maintain the price competitiveness with other retailers.
They might still share the BB as they generally do especially if you are an FBA seller.
Seller_x1xMSBwZsJrTE
You could report them to the Competition and Markets Authority for anti-competitive behavior.
If enough sellers complain and provide evidence then things might change.
Seller_pkGurTUQi2WMK
Yes this is the Amazon way. They do it all the time and in addition we don’t get to see a feedback performance figure!! It is something I have to live with but to bee honest it doesn’t appear to have made a difference in some cases. The buyer wants and will find another seller.
Seller_sFEUMUfeW5484
I see this all the time. It’s a (very) clear breach of anti-trust but who’s going to go through the pain and dealing with this. An abuse of their position, contrary to popular belief, Amazon cannot simply do as they please because it’s their platform. They are governed by laws that cover this type of abuse of market position etc.
Seller_KKcTTZzy6Jd6Q
Amazon recently updated this system, now if a seller has an FBA listing and has stock inbound, they will start taking pre-orders in the same way as they do on Amazon’s own offers.
It’s probable that this update has messed up something with the algorithm that determines when it should and shouldn’t be used…
Seller_Rds42gzScDQFa
It sure isn’t ethical but it’s Amazon’s website and selling platform. You don’t have a god given right to use it, and if they want to hog the buy box, as it’s their website I’m sure there’s nothing you can do about it.
