Brand Story not published despite approval for ASINS
I have my Brand story approved for three ASINS but only one is published on the product listing.
The other listings still don't show the Brand Story despite being many days of approval.
My support case ID=17591747951 didn't answer my enquiry on Brand Story they were looking at A+ which is already published.
Please help! Thanks!!
Brand Story not published despite approval for ASINS
I have my Brand story approved for three ASINS but only one is published on the product listing.
The other listings still don't show the Brand Story despite being many days of approval.
My support case ID=17591747951 didn't answer my enquiry on Brand Story they were looking at A+ which is already published.
Please help! Thanks!!
0 replies
Seller_hbEyVsDAOl02S
@Seller_MGjvjUE95CjbR@CR_Amazon@KJ_Amazon @Roberto_Amazon@Michelle_Amazon ,
Sandy_Amazon
Hi @Seller_hbEyVsDAOl02S
My name is Sandy from the Community manager team here on forums.
It seems you received a reply through this seller support case:
As per our internal team’s update, We see that only Parent ASIN is applied in the content. (Attaching screenshot for your reference)
Where Approved A+ content is not showing up on a desired ASIN, please ensure that all applicable ASINs are applied and then resubmit the content.
When ASIN is not a stand-alone ASIN and if the ASIN is Parent or Child of a variation family, kindly make sure that the content is submitted to all the ASINs under variation including the Parent ASIN.
Please let me know if you have any further questions.
Sandy
