My account is Deactivated for 1 product and Amazon is asking for the Invoices from last 365 days sales.
I provided them all the Invoices even provided brand letter from the Brand owner given to my supplier still the account is not getting active.
Also there is no complain from any customer or even Brand still my account is deactivated. I am selling the product since 2018. Even I uploaded the same Invoices for Brand approval for the first time I started to sell that product. Please any one help me.
My account is Deactivated for 1 product and Amazon is asking for the Invoices from last 365 days sales.
I provided them all the Invoices even provided brand letter from the Brand owner given to my supplier still the account is not getting active.
Also there is no complain from any customer or even Brand still my account is deactivated. I am selling the product since 2018. Even I uploaded the same Invoices for Brand approval for the first time I started to sell that product. Please any one help me.
0 replies
Seller_OvL8C4BJWiuS9
The "brand letter" is intended for the supplier to have permission, not you. Unless you have a LOA from the brand, then you are done as the item is seen as counterfeit, hence your account is deactivated, and you will not receive funds or be able to reactivate the account.
Emet_Amazon
Hello @Seller_rrL4zowj7l8oN,
Thank you for posting your concern with your account deactivation.
My account is Deactivated for 1 product and Amazon is asking for the Invoices from last 365 days sales.
Can you provide your original deactivation notice? Were you asked for a letter of authorization or a letter from the brand?
Bran approval only authorizes the use of the listing, the review of authenticity, or confirmation of a valid supply chain will be much more strict, this is why verifying the notification is so important.
Prior to submitting your invoices, did you compare them to our invoice requirements? This page at the bottom also has some common rejection reasons that you can review as well.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
